Business Analyst

Zohorecruit; Ottawa; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Zohorecruit seeks a Level 3 Business Analyst to support the DGHCMM-M modernization of the Military Personnel Management System (MPMS). You will map end-to-end workflows, analyze data, and document current and future processes to enable an enterprise view of personnel management within CAF modernization efforts.

Work will involve collaborating with DGHCMM-M stakeholders to produce requirement specifications, acceptance criteria, and project artifacts while ensuring governance and traceability

Qualifications

• Demonstrated Level 3 Business Analyst experience (TBIPS B.1).
• Experience with business process modelling (BPMN).
• Experience eliciting and documenting business and functional requirements in large organizations.
• Experience with data analytics tools (Python, R) is an asset.
• Familiarity with cloud platforms (AWS/Azure/GCP) and ERP systems is an asset.

Responsibilities

• Map MPMS business capability end-to-end, including workflows, decisions, and stakeholder impacts.
• Document As-Is and To-Be processes with activities, decision points, and hand-offs.
• Elicit, analyse, and document business and system requirements with traceability.
• Support development of acceptance criteria with DGHCMM-M stakeholders.
• Identify opportunities for standardization and optimization in processes.

Skills

Level 3 BA TBIPS B.1

BPMN

Requirements elicitation

Data analytics basics

English CCC

Tools

Python

R

SQL

AWS

Azure

GCP

Job description

We are seeking a Level 3 Business Analyst to support DirectorGeneral Human Capital Management Modernization – Military (DGHCMM-M).This role will help map a designated Military Personnel ManagementSystem (MPMS) capability — including its end-to-end workflows, data, andsystem integration dependencies — to build a clear, enterprise-wideview of that personnel management operation.

This work supportsthe CAF's broader MPMS modernization initiative, which aims to integratecurrently fragmented personnel functions (career and postingmanagement, qualifications, leave, medical, and readiness attributes)into a coherent, data-driven enterprise capability, in alignment withthe 2022 CAF Digital Campaign Plan and the 2024 CDS/MND Directive onReconstitution.

You will work collaboratively with a Level 3Business System Analyst and DGHCMM-M stakeholders to document current(\"As-Is\") and future (\"To-Be\") processes, support requirementsmanagement, and produce artifacts that inform modernization planning.

Key Responsibilities

• Supportmapping of a designated MPMS business capability, including end-to-endworkflows, decision flows, and stakeholder impacts
  
• DocumentAs-Is and To-Be business processes, identifying activities, decisionpoints, and hand-offs between manual and automated steps
  
• Elicit,analyze, and document business, functional, system, and data-drivenrequirements, ensuring traceability to mapped processes
  
• Support development of acceptance criteria with DGHCMM-M stakeholders
  
• Identifycandidate business processes for re-design, assessing opportunities forstandardization, simplification, and optimization
  
• Help analyze solution options and trade-offs, and recommend evidence-based courses of action
  
• Support governance, validation, and methodology alignment activities to ensure consistent, auditable deliverables
  

Deliverables You'll Contribute To

• Kick-off meeting within 2 weeks of contract award
  
• Signed Non-Disclosure Agreement prior to commencement of work
  
• Enterprise Capability Definition Report
  
• As-Is/To-Be Process Mapping Report
  
• Business and System Requirement Specification Report
  
• Process Optimization and Improvement Assessment
  
• Supporting input to the Data Inventory and Data Dictionary, Conceptual Data Model, and Interface and Integration Overview Report
  

Work Arrangement & Conditions

• Hybridrole: services are delivered primarily from a private Canadianresidence using a DND-provided networked laptop and Defence Wide AreaNetwork contractor account (for processing up to PROTECTED Binformation)
  
• Resource must attend a Canadian Forces Base in person to complete Public Key Infrastructure (PKI) Card registration
  
• AVisit Clearance Request (VCR) must be initiated prior to any visit toNDHQ Carling Campus, and applicable site policies must be followed
  
• Resource is not an employee or servant of Canada
  
• Alldeliverables, reports, data, and materials produced remain the propertyof Canada and must be safeguarded; no DND/Government of Canada logos orinsignia may be used on personal business materials
  
• Meetingsmay be recorded for transcription purposes, in accordance with theDefence 365 Teams Meetings Recordings Acceptable Use Policy
  
• Accessto classified material is restricted until the required securityclearance level is obtained and CSP registration is maintained
  

Requirements

• Demonstrated experience as a Level 3 Business Analyst (per TBIPS Stream 4: B.1 standards)
  
• Experience with business process modelling (e.g., BPMN)
  
• Experience eliciting and documenting business and functional requirements in a large, complex organization
  
• Experience with data analytics tools is an asset (e.g., Python, R, Microsoft tools)
  
• Familiarity with data modelling/integration concepts is an asset (e.g., SQL)
  
• Familiarity with cloud platforms is an asset (e.g., AWS, Microsoft Azure, Google Cloud)
  
• Familiarity with ERP systems is an asset (e.g., SAP, Oracle)
  
• Eligible to obtain or currently hold an Enhanced Reliability security clearance
  
• English language proficiency at a CCC (Reading/Writing/Oral) level