Business analyst

Desjardins; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible vacation

Pension plan

Group insurance

Telework equipment

Job summary

Desjardins in Montreal is seeking a seasoned business analyst to help develop plans and business intelligence, monitor performance, set targets, and align solutions with the business architecture of major initiatives, including organizational shift and transformation.

You will analyze needs, define objectives, support rollout, and work with stakeholders across sectors, balancing competing interests with strong coordination and expert guidance.

Qualifications

• Bachelor’s degree in a related field.
• Eight years of relevant experience at minimum.
• French language proficiency required.
• Ability to manage ambiguity and stakeholder expectations.

Responsibilities

• Analyze costs, benefits, risks, and stakeholder needs for project scope.
• Collaborate with users to design solutions aligned with business objectives.
• Develop testing strategies and support rollout.
• Contribute to change management activities.

Skills

French language

Interpersonal savvy

Ambiguity tolerance

Education

Bachelor’s degree in a related field

Job description

As a business analyst, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and develop and deliver business strategies and solutions aligned with the business architecture of various initiatives, including the organizational shift and transformation. You analyze the organization’s business needs and business context on highly innovative, strategic cross-sector projects and initiatives. You formalize business objectives and their value to the organization. You help identify, clarify the scope of, assess and recommend business solutions. From needs assessment to rollout, you analyze the impact of solutions on the organization and ensure they are integrated. Your projects and initiatives require extensive, in-depth knowledge of your field. You make recommendations on the planning and execution of very operationally and conceptually complex projects and initiatives that require in-depth, comprehensive analysis and understanding of the organization and line of business and the ability to manage uncertainty and ambiguity. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy and the ability to balance the interests of multiple parties are therefore essential. You lead, influence and serve as expert to teams, senior management and decision-making bodies. More specifically, you will be required to:

• Analyze costs, benefits, risks, constraints, business opportunities and stakeholder needs in terms of project scope, and identify, formalize and communicate needs and requirements
• Work with users to develop solutions that are aligned with the business objectives, analyze impacts on the various stakeholders, identify prerequisites and internal dependencies, ensure a cross-sector vision of the solution and perform end-to-end requirements traceability
• Help develop testing strategies and acceptance testing plans, and support the business sector during solution rollout
• Help develop change management strategies and carry out related activities.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Ambiguity, Interpersonal Savvy, Stakeholders

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-09-16