Business Analyst

Manulife/John Hancock; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Disability insurance

Pension plan

Paid time off

Job summary

Manulife/John Hancock in Montreal, QC seeks a Business Analyst to support SimCorp Dimension operations and risk controls, coordinating onboarding, asset lifecycle events, and cross-functional collaboration with stakeholders. The role emphasizes process documentation and producing concise business requirements.

The candidate should bring a aligned undergraduate background in Business/Finance/Economics, strong analytical skills, and fluency in French and English to serve clients across Canadian

Qualifications

• Undergraduate degree in Business, Finance or Economics or equivalent Securities Operations experience.
• Strong analytical skills to assess risks and propose solutions.
• Knowledge of investment asset lifecycle events and internal controls.
• Proficiency in documenting business requirements and processes.

Responsibilities

• Support daily and monthly controls for assets in the investment book of record.
• Review processes from Alladin implementation and ensure internal controls and documentation are complete.
• Coordinate portfolio onboarding, calculations, and stakeholder needs.
• Collaborate with partners to translate business requirements into solutions.
• Prepare business requirements and project documentation.

Skills

Analytical thinking

Investment lifecycle knowledge

Internal controls

Process documentation

Team player

Written and verbal communication

Bilingual French & English

Adaptability

Education

Undergraduate degree in Business/Finance/Economics

Tools

SimCorp Dimension

SQL

Excel

Co-Pilot

Power BI

Job description

The Business Analyst is a key member of the Simcorp Operations Support team. The primary role of the analyst is to support Simcorp Dimension with respect to day to day production activities, risk management, enhancing user experience and working on various initiatives to support the Simcorp Dimension ecosystem and our stakeholders.

Position Responsibilities

• Support the maintenance of assets in the investment book of record by performing daily and monthly controls
• Maintain strong operational risk management by reviewing new processes from Alladin implementation, access internal controls, ensuring process documentation and procedures are complete and accurate
• Strong organization skills to manage, portfolio onboarding, portfolio calculations and various other task to ensure stakeholders needs are met
• Manage and resolve issues in error logs, while demonstrating proper change management controls
• Assist with root cause analysis, process improvement, upgrade testing and system enhancements
• Exceptional at collaborating with business partners to understand business requirements and challenges, communicate solutions and keeping our stakeholders up to date with progress
• Prepare business requirements and documentation for upcoming projects
• Other duties assigned

Required Qualifications

• Relevant undergraduate education specializing in Business, Finance and Economics or equivalent work experience in Securities Operation
• Excellent analytical skills and the ability to think through problems, assess a variety of factors and risks, and recommend solutions
• Strong knowledge of investment asset and securities lifecycle events
• Experience with internal controls, business requirement development and process documentation
• Must be a team player and a self-starter
• Excellent written, oral and interpersonal skills
• Ability to readily adapt to rapidly changing environments and deal with competing priorities
• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec

Preferred Qualifications

• Experience with using SimCorp Dimension
• Knowledge of SQL and ability to work with large data
• Expert User of Microsoft Excel, Co-Pilot and Power BI

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-HYBRID The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Salary, Location and Working Arrangement

Location: CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest. Working Arrangement: Hybrid. Salary range is expected to be between $59,700.00 CAD - $99,500.00 CAD.

• Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence
• If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.