Business Analyst

Fleetworthy; Edmonton; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

Fleetworthy’s Data Operations team is seeking a Business Analyst who thrives at translating high-level strategy into clear, actionable work for delivery teams. You will bridge the gap between business needs and technical execution, shaping requirements for data platforms and AI-enabled workflows.

You'll work across Revenue, Finance, Product and Enterprise teams, own end-to-end initiatives, and help maintain a single intake process to accelerate decision making in a fast-growing tech company.

Qualifications

• 5-7 years of experience as a Business Analyst or Technical BA.
• Experience translating business needs into technical requirements.
• Comfortable in fast-paced environments.

Responsibilities

• Translate strategic direction into clear, actionable requirements for delivery teams.
• Create well-structured epics and Jira tickets with acceptance criteria.
• Coordinate with Data Platform and Data Services teams to plan and prioritize work.
• Maintain Confluence docs and seek stakeholder sign-offs to keep work moving.

Skills

5-7 years experience as BA/Technical

Stakeholder management

Requirements elicitation

Data platforms/BI tools

Tools

Databricks

Jira

Confluence

Excel

Job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an d opera te with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com .

JoinFleetworthy'sData Operations team as a Business Analyst and become the critical "next layer" that transforms high-level strategic initiatives into clear, actionable work for our delivery teams. This is a role for someone who thrives at the intersection of business needs and technical execution—translating ambiguity into clarity and keeping multiple strategic initiatives moving forward.

What makes this role different:

• Work oncutting-edgedata and AI platforms (Databricks, AI/Genie Code, modern data stack)
• Direct exposure to senior leadership across a growing 500-person company
• Own initiatives end-to-end, from stakeholder conversations to delivered solutions
• High variety: Revenue, Finance, Product, Enterprise teams-never siloed to one domain

The Problem You'll Solve

Our Data Operationsteams areat an inflection point. We have:

• Multipleconcurrent strategic initiatives and not enough time to fully flesh out requirements and dependencies
• Two delivery teams (Data Platform and Data Services) focused on executing committed quarterly work
• Multiple avenues to makead-hoc requests, slowing things down

That's where you come in.

You'llbe the bridge-taking strategic direction and stakeholder needs, fleshing out the details, and structuring work so delivery teams can execute confidently.You'llbring rigor toEnterprise requests and use AI tools to scale your workacross multiple domains.

What You'll Do:

Requirements Translation & Deep Dives

• Gainhigh-level understandingor projectsfromthe Director andleadership meetings,fleshingout details
• Conduct follow-up interviews with stakeholders to uncover granular requirements
• Transform vague asks into real specs: source systems touched, definition of done, stakeholder sign-off, priority tier
• Use AI (Claude, ChatGPT, Genie Code) to analyze Slack& Emailthreads, draft requirements,andexplore data
• Work with technical teams to translate business language into technical requirements delivery teams can act on

Solution Coordination & Planning

• Work with Director to ideate high-level solution approaches
• Create well-structured epics and Jira tickets with clear acceptance criteria
• Work with Data Platform and Data Servicesmanagersto prioritize and plan work
• Contribute to quarterly planning alongside teammanagersand Director
• Keep multiple balls in the air when teams are focused on delivery

Enterprise/Business Enablement

• Create a single intake front door forRevOps, Finance, andother Enterprise & Product teamrequests
• UnderstandEnterprise teams' data needs and pain pointsand representEnterprise voices in technical decisions
  

Supporting Responsibilities:

• Maintain Confluence documentation of design decisions, findings,finalizeddefinitions
• Pursuesign-offsfrom stakeholders to keep work moving
• Coordinate cross-team handoffs between Data Services and Data Platform

What You'll Work With

Databricks

• Work in Databricks notebooks to query and explore datacatalog
• Understand the platform well enough to communicate with technical teams
• Prior Databricks experienceNOTrequired-SQL + willingness to learn is sufficient
• Frequent use of LLMagents to coordinate efforts across teams
• Tools such asClaude, ChatGPT, GitHub Copilot, Cursor, etc.
• Use AI toacceleratedrafting ofrequirements, analyzingSlack threads,generatingticket structures,exploringdata
• Why this matters: Our enterprise teams (RevOps, Finance, Product) are AI-enabled and generating more requests faster.You'llneed to use AI tools to supportboth our Data Platform and Data Services teams.
• Schedule and coordinate meetings across stakeholders
• Create presentations for leadership
• You'rea power user, not just a casual user

Excel Advanced

• Build models, use formulaswhen necessary
• Work with Finance stakeholders who live in spreadsheets
• Experience creating well-structured epics and tickets

Diagramming Tools

• Familiarity with tools such asMiro, Lucid,Gliffy, Visio etc.

Data from Enterprise Systems of Record

• Explore and reference data from systems such as Salesforce,

Qualifications

Experience:

• 5-7 years as a Business Analyst, Technical BA, or similar role
• Experience working with technical teams (data, engineering, platform)
• Track recordof translating business needs into technical requirements
• Comfortable in fast-pacedenvironments

Technical Background:

• Experience with data platforms, BI tools, or analytics environments
• Understanding of software development and data development concepts at an enterprise scale
• Prior Databricks experience is notrequired –Database experience+ willingness to learn is sufficient

Soft Skills:

• Stakeholder Management: Navigate competing priorities across multiple business units
• Requirements Elicitation: Ask clarifying questions that uncover hidden needs
• Self-Direction: Proactive,doesn'twait for assignments,identifiesnext steps
• Project Coordination: Keep multiple initiatives moving

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.