Bulk Petroleum Clerk: Dispatch, Invoicing & Inventory

eBrandon; Brandon; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Group life insurance

Disability insurance

Extended health & dental

Pension plan

Job summary

Heritage Co-op in Brandon, Manitoba, invites applications for a Bulk Petroleum Clerk. You will provide exceptional customer service, handle bulk fuel orders, invoicing, and maintain accurate records to support efficient petroleum operations.

The role involves coordinating with drivers, customers, and internal teams, reconciling inventory, and ensuring compliance with safety standards. Prior office admin or petroleum experience is preferred; TDG/WHMIS training may be required.

Qualifications

• Completion of Grade 12 or equivalent is required.
• Post-secondary education or training in Office Administration, Business Administration, Accounting, Petroleum, Agriculture, Logistics, or a related field is considered an asset.
• One to three years of related experience in customer service, office administration, invoicing, dispatch, inventory reconciliation, petroleum, agriculture, logistics, or retail operations is preferred.
• Strong computer skills, including Microsoft Office applications, data entry, and the ability to learn petroleum, inventory, accounting, dispatch, and point-of-sale systems.
• Experience working with customer accounts, invoicing, dispatching, or inventory control is considered an asset.
• TDG and WHMIS certification, or the willingness to obtain required training.
• Ability to work independently and collaboratively within a team environment.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communication skills with a strong customer service focus.

Responsibilities

• Provide exceptional customer service by responding to inquiries in person, by phone, and by email; assist customers with fuel order requests and account inquiries while delivering a World Class Customer Experience.
• Receive, enter, schedule, and dispatch bulk fuel orders accurately and efficiently; coordinate delivery information with drivers, customers, and internal team members to ensure timely service.
• Prepare and process customer invoices and payments through applicable systems; review delivery and transaction records for accuracy and investigate billing discrepancies as required.
• Maintain accurate customer account records, process administrative documentation, and support petroleum sales reporting and record-keeping requirements.
• Reconcile fuel inventory, delivery tickets, supplier invoices, fuel receipts, and related documentation; identify discrepancies and communicate concerns to management.
• Assist with period-end balancing, inventory reporting, and operational documentation to support department accuracy and efficiency.
• Complete filing, data entry, reporting, and general office administration duties while maintaining confidentiality of customer and business information.
• Work collaboratively with petroleum operations, accounting, drivers, and other team members while maintaining a safe and productive work environment.
• Follow company safety procedures, policies, and regulations and perform other duties as assigned by the Bulk Petroleum Manager.
• Operating forklift and general housekeeping duties.

Skills

Customer service

Invoicing

Dispatch

Inventory reconciliation

Data entry

Education

Grade 12

Post-secondary asset

Tools

Microsoft Office

Petroleum systems

Point-of-Sale

Inventory systems

Job description

Heritage Co-op in Brandon, Manitoba, invites applications for a Bulk Petroleum Clerk. You will provide exceptional customer service, handle bulk fuel orders, invoicing, and maintain accurate records to support efficient petroleum operations.

The role involves coordinating with drivers, customers, and internal teams, reconciling inventory, and ensuring compliance with safety standards. Prior office admin or petroleum experience is preferred; TDG/WHMIS training may be required.