Buiness Aftercare Coordinator

Northwest Employment Works; Timmins; Hybrid; CAD 58,000 - 83,000; Full time

Job summary

A leading Indigenous organization is seeking a Business Aftercare Coordinator in Timmins to support Indigenous entrepreneurs through post-lending services. This role involves providing guidance, enhancing financial health, and mentoring clients on business policies. The ideal candidate will have a degree in a related field and 3–5 years of relevant experience. This full-time position offers a salary range of $58,320 – $82,682 and requires extensive travel to First Nation communities.

Qualifications

• Minimum 3–5 years of experience in business policy development or operations management.
• In-depth knowledge of Ontario business regulations and compliance requirements.
• Experience in mentoring or coaching small business owners is preferred.

Responsibilities

• Provide ongoing support to clients after loan issuance.
• Integrate technology to enhance service delivery.
• Educate clients on policies and procedures.
• Review and revise policies as needed.

Skills

Client Engagement & Monitoring

Financial mentoring

Training & Mentorship

Process reviews

Communication skills

Education

Diploma or degree in Accounting, Finance, Business Administration

Job description

NADF is seeking a dynamic individual to join our team as a Business Aftercare Coordinator. Established in 1987, NADF is a results‑oriented Indigenous organization delivering programs and services that support and empower Indigenous peoples and First Nation communities in Northern Ontario to pursue business and community economic development opportunities. The Business Aftercare Coordinator (BACC) plays an important role in supporting NADF’s post‑lending services by providing guidance, financial mentoring, and quality assurance to Indigenous entrepreneurs across Northern Ontario.

The Business Aftercare Coordinator is responsible for supporting Indigenous entrepreneurs, with a primary focus on post‑loan care and monitoring. This position will enhance NADF’s clients’ success through training, process reviews, proactive monitoring of financial health, and storytelling of client achievements.

You are a dedicated team player, have the highest integrity and ability to maintain confidentiality; you are a superior communicator with strong written and verbal skills; you are proactive, organized, and energetic.

Key Responsibilities:

1. Post‑Lending Client Support: The Business Aftercare Coordinator provides ongoing support to NADF clients after loan issuance, ensuring financial health and operational efficiency, with Client Engagement & Monitoring, Training & Mentorship, and Feedback and Reporting.

2. Enhancing Developmental Lending Capacity: The Business Aftercare Coordinator supports NADF’s strategic growth by integrating technology and improving service delivery.

3. Storytelling & Relationship Building: Educate clients on the importance of having clear policies and procedures in place. Teach them how to communicate and enforce these policies with their team effectively.

4. Continuous Support: Offer ongoing support, reviewing and revising policies, and helping NADF clients navigate changes in regulations or operational needs.

Qualifications and Experience Required

• Required: Diploma or degree in Accounting, Finance, Business Administration, or a related field.

• Preferred: A master’s degree in accounting, Finance, or Business Administration, with demonstrated experience in bookkeeping or accounting.

• Experience: Minimum of 3–5 years of experience in business policy development, operations management, or compliance. Experience in mentoring, coaching, or teaching entrepreneurs or small business owners is preferred. In‑depth knowledge of Ontario business regulations and compliance requirements, particularly related to small businesses and entrepreneurship.

Job Type: Full‑time Term contract with an end date of March 31, 2029.

Salary: $58,320 – $82,682.

Location: Fort William First Nation office and/or Timmins office.

Schedule: Standard workweek of 7 hours per day, 35 hours per week, Monday through Friday.

Travel: Extensive travel to northern remote and highway‑access First Nation communities.

Closing Date: Open Until Filled.

NADF is committed to an inclusive and barrier‑free work environment. Workplace accommodation is available. If contacted regarding this opportunity, please advise the Human Resources representative of the accommodation measures that must be taken to enable you to be assessed in a fair and equitable manner.

To be considered for this challenging and rewarding position, please forward a detailed resume in confidence, along with a cover letter and three (3) current work‑related references to [e-mail].