Building Services Rep (Building Caretaker)

Greatervichousing; Victoria; On-site; CAD 43,981 - 59,504; Full time

Benefits offered by this job

Competitive wages

3 weeks vacation to start

Sick and family leave

Job summary

Greater Victoria Housing Society (GVHS) is seeking a Building Services Representative to maintain clean, safe residential buildings and support tenants with routine issues. The role includes light maintenance, cleaning, and administrative tasks, reporting to the Manager of Daily Operations.

You will coordinate with maintenance staff, contractors, and tenants, prioritizing safety and efficiency. Knowledge of tenancy laws, strong communication, and reliable record-keeping are essential to success

Qualifications

• Knowledge of the Residential Tenancy Act and privacy laws.
• Ability to establish and maintain relationships with tenants, staff, and contractors.
• Strong written and verbal communication; diplomacy in resolving issues.

Responsibilities

• Maintain a clean, safe residential environment across society buildings.
• Assist tenants with minor unit issues and coordinate with maintenance team.
• Prepare and maintain records and standardized forms.

Skills

Communication

Diplomacy

Problem-solving

Record keeping

Education

Residential Tenancy Act knowledge

Tools

Computer proficiency

Job description

Quick Overview: Our Building Services Rep team keeps our buildings clean, hazard free, and operational. They ready empty suites for new renters and liaise with our tenants to resolve minor issues with their units. This position includes cleaning, light maintenance, and administrative tasks.

Who We Are

Greater Victoria Housing Society (GVHS) is an award-winning registered charity and not for profit organization dedicated to providing high quality, secure and affordable rental housing for low to moderate income households. Known for excellent service, we contribute to healthy, thriving and livable communities. GVHS is a housing provider for those who are able to live independently.

GVHS is an equal opportunity employer committed to an inclusive, equitable and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression or any other basis protected by law. GVHS is a living wage employer.

GVHS acknowledges that it organizes and works on the traditional territories of the Lekwungen peoples, and that the land’s historical relationships with the Songhees, Esquimalt and WSÁNEĆ peoples have existed since time immemorial.

What We Offer

GVHS offers a comp rehensive benefits package including competitive wages, 3 weeks vacation to start, generous sick and family responsibility leave, employer matched RRSP, extended health and dental insurance and an Employee Assistance Program.

What We Will Do

Reporting directly to the Manager of Daily Operations, the Building Services Representative creates a well-kept and safe residential environment by cleaning and maintaining in good working order the physical assets of each building managed by the Society.

What You Bring

• The ability to establish and maintain good working relationships with maintenance staff, office staff, contractors and tenants.
• The ability to respond toissues with diplomacy and tact while communicating in a clear and concise manner.
• Ability to de-escalate situations to communicate respectfully and problem-solve with tenants.
• Knowledge of the Residential Tenancy Act and privacy and protection legislation.
• The ability to set priorities and handlea number ofdifferent issues at one time while maintaining safety and efficiency.
• The ability to keep accurate recordsand complete standardized forms in writing and on a computer.
• Knowledge ofelectrical, elevator, boiler, fire panel, mechanical systems, emergency back-up generator, irrigationsprinkler and timer systems.
• Physical ability to independently lift up to fifty (50) pounds required.

Your Working Conditions

• Work is carried out in all buildings owned by Greater Victoria Housing Society.
• Physically demanding work environment; 80% physical work, 20% administrative work.
• Frequent lifting and moving of equipment, furniture, and appliances.
• Interaction with tenants, some demanding resolution to maintenance problems or problems with other tenants.
• Potential exposure to needle and drug paraphernalia, natural death of residents and health hazards (personal protective equipment provided).
• Union membership: CUPE Local 1978.
• Successful completion of a Criminal Record Check.
• Provision of own vehicle required.
• Hours of Work as provided in the Collective Agreement.
• Field Dress Code.

Compensation

Compensation: $28.43/hr (35 hour work week)

This is a union position with CUPE1978. Click here to review the collective agreement.

For a complete job description please visit https://greatervichousing.org/about/careers/