Building Services Coordinator

Armco; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Building Services Coordinator to enhance tenant relations and provide top-notch administrative support. In this dynamic role, you will be the face of the operations team, ensuring that the property maintains its first-class presentation. Your responsibilities will include managing the Tenant Services Portal and ANGUS program, conducting inspections, and coordinating compliance efforts. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you to make a significant impact in a growing company.

Qualifications

• 3+ years of customer service experience required.
• Proficiency in MS Office and strong organizational skills needed.

Responsibilities

• Build and maintain positive tenant relationships and resolve concerns.
• Ensure documentation for building audits is organized and up to date.

Skills

Customer Service

Organizational Skills

Communication Skills

Multi-tasking

Attention to Detail

Education

High School Diploma

Post-secondary Education

Tools

MS Office Suite

ANGUS Program

Tenant Services Portal

Job description

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development and its team of dedicated professionals.

We are currently searching for a Building Services Coordinator to join our Bow Valley Square Team in Calgary, Alberta.

Scope

As the Building Services Coordinator you will be responsible for delivering customer service through administrative support to the Operations Team, monitoring and ensuring first class presentation of the property and managing the ANGUS and Tenant Services Portal.

Responsibilities

• Build and maintain positive tenant relationships.
• Ensure documentation for building audits are organized and up to date, with the assistance of the Operations team.
• Ensure access/Work permits are in place for ALL work performed.
• Assist Operations Manager/Supervisor(s) and Chief Engineer with administrative duties as required.
• Monitor and provide administrative support for the Tenant Services Portal and ANGUS program.
• Effectively resolve tenant concerns by clarifying the customer's complaint, including follow up to ensure resolution.
• Conduct “first impression” inspections and document findings.
• Coordinate inspections, training, procedures and compliance while promoting a positive health and safety culture in the workplace.
• Conduct janitorial, grounds keeping, waste management and H&S inspections to ensure first class maintenance standards.
• Ensure clear communication with all teammates, tenants, and service providers.
• Assist with special projects and emergency situations as required.
• Assist with other duties as required.

Qualifications

• High school diploma required; post-secondary education preferred.
• Minimum 3 years customer service experience.
• Exceptional organizational skills, ability to multi-task and self-manage competing priorities, and capability to meet tight deadlines and urgent demands.
• Proficiency in MS Office suite of programs.
• Excellent interpersonal and communication skills.
• Strong attention to detail and accuracy.
• Enrollment or completion of BOMI SMT/SMA will be considered an asset.
• Basic knowledge of building operation systems would be considered an asset.

If this sound like a role suited for you, please submit your resume.

While we greatly appreciate all applicants, only those selected for an interview will be contacted.