Building Services Coordinator

Workhoppers; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Building Services Coordinator zur Verstärkung des Teams in Calgary. In dieser spannenden Rolle sind Sie verantwortlich für die Bereitstellung von Kundenservice und administrativer Unterstützung, während Sie sicherstellen, dass die Immobilie in einwandfreiem Zustand präsentiert wird. Sie werden positive Beziehungen zu Mietern aufbauen und pflegen, Dokumentationen verwalten und sicherstellen, dass alle Sicherheits- und Arbeitsgenehmigungen vorhanden sind. Diese Position bietet die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, in dem Ihre Fähigkeiten zur Verbesserung der Mieterdienste und der Betriebseffizienz geschätzt werden. Wenn Sie eine Leidenschaft für Kundenservice und Organisation haben, freuen wir uns auf Ihre Bewerbung.

Qualifications

• Mindestens 3 Jahre Erfahrung im Kundenservice.
• Ausgezeichnete organisatorische Fähigkeiten und Multitasking-Fähigkeiten.

Responsibilities

• Aufbau und Pflege positiver Beziehungen zu Mietern.
• Überwachung der Dokumentation für Gebäudeprüfungen.

Skills

Kundenservice

Organisation

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Multitasking

Education

High School Diploma

Post-Secondary Education

Tools

MS Office Suite

ANGUS

Tenant Services Portal

Job description

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development and its team of dedicated professionals.

We are currently searching for a Building Services Coordinator to join our Bow Valley Square Team in Calgary, Alberta.

Scope:
As the Building Services Coordinator, you will be responsible for delivering customer service through administrative support to the Operations Team, monitoring and ensuring first-class presentation of the property and managing the ANGUS and Tenant Services Portal.

Responsibilities

1. Build and maintain positive tenant relationships.
2. Ensure documentation for building audits are organized and up to date, with the assistance of the Operations team.
3. Ensure access/Work permits are in place for ALL work performed.
4. Assist Operations Manager/Supervisor(s) and Chief Engineer with administrative duties as required.
5. Monitor and provide administrative support for the Tenant Services Portal and ANGUS program.
6. Effectively resolve tenant concerns by clarifying the customer's complaint, including follow-up to ensure resolution.
7. Conduct “first impression” inspections and document findings.
8. Coordinate inspections, training, procedures and compliance while promoting a positive health and safety culture in the workplace.
9. Conduct janitorial, grounds keeping, waste management and H&S inspections to ensure first-class maintenance standards.
10. Ensure clear communication with all teammates, tenants, and service providers.
11. Assist with special projects and emergency situations as required.
12. Assist with other duties as required.

Qualifications

1. High school diploma required; post-secondary education preferred.
2. Minimum 3 years customer service experience.
3. Exceptional organizational skills, ability to multi-task and self-manage competing priorities, and capability to meet tight deadlines and urgent demands.
4. Proficiency in MS Office suite of programs.
5. Excellent interpersonal and communication skills.
6. Strong attention to detail and accuracy.
7. Enrollment or completion of BOMI SMT/SMA will be considered an asset.
8. Basic knowledge of building operation systems would be considered an asset.

If this sounds like a role suited for you, please submit your resume.

While we greatly appreciate all applicants, only those selected for an interview will be contacted.