Building Operator

BGRE; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

401K matching

Tuition reimbursement

Summer Fridays

Paid maternity leave

Employee referral program

Job summary

BGRE is seeking an on-site Building Operator in Calgary, AB to manage daily operation, maintenance and repair of HVAC, mechanical, electrical and plumbing systems for the Bankers Hall Complex. You will ensure tenant comfort, respond to emergencies, and uphold safety and sustainability initiatives.

The role requires strong customer service, 5+ years’ experience in a high-rise, and a 3-shift work schedule with potential overtime.

Qualifications

• Five years minimum experience as an operator in a high-rise building.
• Experience in operating, maintaining, and understanding large HVAC and electrical systems.
• Operational knowledge of BAS and troubleshooting field devices.
• Understanding of mechanical/electrical systems including boilers, chillers, pumps and air handling.
• Independent work capability with minimal supervision.

Responsibilities

• Complete shift duties and preventive maintenance tasks.
• Respond to power outages, floods, fires, and other emergencies.
• Monitor and maintain steam/hot water boilers; water treatment.
• Support annual power shutdowns and safety programs.
• Mentor/train new hires and coordinate with Tenant Services.
• Address tenant requests with high customer service and prompt communication.
• Ensure clear notices for non-emergency work and maintain building cleanliness.
• Maintain HVAC schedules aligned with leases and tenant database.
• Review vendor service reports and assist with certifications and sustainability projects.
• Provide after-hours on-site response as needed.

Skills

Customer service orientation

Communication

Organizational skills

Team collaboration

Problem solving

Education

High school diploma

4th Class Power Engineering Certificate

Tools

BAS (Building Automation System)

Siemens Desigo CC

HVAC & electrical systems knowledge

Job description

Location

Royal Bank Building - 335 - 8th Avenue SW

Our Company

BGRE is a premier, global real estate partner to the world’s most ambitious businesses. It operates and develops the real estate they rely on to grow with conviction across markets and sectors.The companycombines global scale with deep local expertise, managing more than260 MSF of office, logistics, hospitality, retail andlivingspace in gateway markets around the worldon behalf of Brookfield. Supported bythousands ofemployees worldwide, BGREiscommitted to building strong partnerships, operating sustainably and creating places where people can work, live, connect and thrive.For more information, visit bgre.com.

Job Description

BGRE creates the premier offices the world’s most ambitious businesses thrive in – shaped by the spirit of hospitality, operating expertise, and tenant experience needed to compete at the front.

We are seeking an on-site Building Operator to join the BGRE Office Division in Calgary, AB. This position involves providing tenants of the Bankers Hall Complex with a high level of customer service in the completion of tenant requests. Reporting to the Operations Supervisor, the Building Operator position is responsible for the daily operation, maintenance, and repair of complex HVAC, mechanical, electrical, and plumbing systems to ensure safe and efficient operation of the complex. Tenant satisfaction and comfort must be at the forefront of everything the operator does through delivery of a high level of customer service in every interaction. If you’re ready to be a part of our team, we encourage you to apply.

Role & Responsibilities:

• Complete all shift duties and Preventative Maintenance tasks
• Respond to building emergencies such as power failures, floods, and fire alarms
• Conduct water treatment for Steam and Hot water Boilers, condensers and closed loop systems
• Participate in the annual power shutdowns.
• Mentor and train new hires, ensuring that they gain operational proficiency and competency across the Bankers Hall Complex.
• Address tenant requests and complaints promptly with a high degree of customer service.
• Work with Tenant Services to ensure tenants are updated in a timely manner regarding requests or issues that may adversely affect tenant comfort and cannot be immediately resolved.
• Coordinate with Tenant Services to ensure that tenants are made aware of all non-emergency work to be completed in their space with at least 7 days’ notice
• Complete back of house cleaning, vacant space checks and other building pride initiatives.
• Ensure all equipment is operating to a high standard. Troubleshoot and complete minor repairs as needed.
• Ensure mechanical rooms and equipment are clean and tidy at all times.
• Ensure that HVAC schedules align with tenant leases and that an accurate database of current tenants is maintained.
• Review service reports from vendors and contractors for assigned projects including equipment/building repairs and general maintenance.
• Facilitate construction tours during projects.
• Immediately report EH&S incidents, near-misses, unsafe conditions, and/or at-risk behaviors to their supervisor; then then diligently work to correct the problem.
• Promote safe work practices and safe working conditions in accordance with all Brookfield Properties Safe Work Procedures.
• Actively participate in Brookfield Properties H&S policy reviews during the weekly toolbox meetings.
• Assists in preparing documentation for building certifications when required & assist with building initiatives such as Environment and Sustainability projects.
• Provide after-hours emergency on-site response as needed.

Your Qualifications:

SERVICE / PERSONAL SKILLS:

A large portion of time in this position will be spent servicing tenant requests, and following up with day-to-day tasks and contractor’s work. This daily interaction with customers demands an individual with a keen service orientation as exemplified by the consistent demonstration of empathy and courtesy in all customer interactions. Strong communication, interpersonal and organizational skills are required. Brookfield’s level of service further requires the communication of a sincere desire to contribute to customer satisfaction by taking personal responsibility to resolve their concerns. The normal work schedule will be a rotation of three eight-hour shifts between 6:00 am to 7:00 pm, as well as a rotating 8:00 am to 4:30 pm weekend shift. At times overtime and on-call including evenings, weekends, and holidays will be required.

EDUCATION / DESIGNATIONS / LICENSES:

• Minimum high school diploma required
• 4th Class Power Engineering Certificate or greater required
• A trade background would be an asset

EXPERIENCE & TECHNICAL SKILLS:

• Five (5) years minimum experience as an operator in a high-rise building
• Must have knowledge and experience in operating, maintaining, and understanding large HVAC and electrical systems in commercial high-rise facilities.
• Must have operational knowledge of BAS (Building Automation System) systems including (but not limited to) troubleshooting issues and maintaining field devices.
• Must have a thorough understanding of complex mechanical and electrical systems, including pumps, motors, low-pressure steam, hot water boilers, chillers, cooling towers, and all air handling equipment
• Must have a solid understanding of water treatment, including steam boilers, cooling towers, and condenser water
• Must be able to work independently with minimum supervision
• Must have extensive experience with one of the major Direct Digital Control (DDC) control systems, preferably the Siemens Desigo CC System
• Experience with South Hampton Trane Trace Summit and Carrier CNN Network is considered an asset
• First-hand knowledge of mechanical, plumbing, and electrical installations and repair as required
• Ability to proactively identify, manage, and mitigate hazards to reduce risk to the workplace
• Engage in training and continuing education to develop the knowledge, skills, and competencies required to work safely

Your Career @ BGRE:

At BGRE, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people.

End your job search and find your career today, at BGRE.

Why BGRE?

We imagine, create, and operate on a foundation of values to build a better world, together. BGRE strives to create spaces where going to work never feels routine. As a BGRE employee, you will enjoy many benefits such as 401K matching, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks.

Position Opening Reason:

BackfillWe are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.