Building Manager

FirstService Residential Canada; North Vancouver; On-site; CAD 32,000 - 37,000; Full time

Benefits offered by this job

Health & dental

Paid time off

Employee Assistance Plan

Tuition Reimbursement

Job summary

FirstService Residential Canada is seeking a Building Manager in North Vancouver to oversee the day-to-day operation of the building and ensure an excellent living experience for tenants. You will manage inspections, coordinate trades, handle records and resident move-ins, and respond to emergencies with professionalism.

The ideal candidate has at least one year in building management, strong English communication, customer service skills, and basic mechanical knowledge; Mandarin/Cantonese is a

Qualifications

• At least one year of Building Manager experience in residential strata or commercial setting.
• Excellent written and oral command of the English language.
• Strong customer service and communication skills, verbally and in writing.
• Experience with maintaining building and mechanical systems, and basic handyperson skills.
• Solid computer skills (Microsoft Office, email, internet).
• Experience with new development is an asset.
• Mandarin/Cantonese speaking will be an asset.

Responsibilities

• Perform daily inspections of the property (interior/exterior) and complete minor maintenance.
• Schedule, meet, and oversee trades and other contractors in the building.
• Maintain records, directories and manuals; manage entry fobs; collect parking and other fees; post notices; enforce bylaws.
• Report building issues in writing to Strata Property Manager and Strata Council.
• Respond to residents' queries and schedule move-ins/outs.
• Respond to emergencies and execute emergency protocol as needed.
• Perform monthly security inspections (generators, fire alarm, etc.).
• Collaborate with Strata Property Manager, on-site cleaning and front desk team, and Strata Council.

Skills

English proficiency

Customer service

Communication skills

Computer skills

Building management experience

Mandarin/Cantonese (asset)

Tools

Microsoft Office

Email/Messaging

Job description

Description

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure an excellent living experience for tenants. The ideal candidate will possess the ability to think quickly on their feet, have excellent task and time management, problem solve and create great relationships and a sense of community within the property.

Key Responsibilities

• Perform daily inspections of the property (interior/exterior), and complete minor maintenance such as power washing and building repairs
• Schedule, meet, and oversee trades and other contractors in the building, ensuring projects are completed in a proper and timely manner
• Conduct administrative and clerical functions such as managing social room bookings; maintaining records, directories and manuals; distributing and controlling entry fobs; collecting/recording parking and other fees, post notices and enforce Strata bylaws and rules
• Report building issues and incidents in writing to Strata Property Manager and Strata Council
• Respond to residents' queries & requests promptly and professionally and sched resident move-ins/outs
• Respond to emergencies, assist first responders and execute emergency protocol as needed
• Perform monthly security inspections & procedures (generators, fire alarm, others) as required
• Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure a smooth building operation

Shifts Available

Monday to Friday

• 8am to 4pm

Location

North Vancouver

Skills And Qualifications

• At least one year of Building Manager experience in residential strata or commercial setting is required
• Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
• Strong customer service and communication skills, verbally and in writing with residents, clients and support staff
• Experience with maintaining building and mechanical systems, and basic handyperson skills are strong assets
• Possess solid computer skills (Microsoft Office, internet, e-mail and messaging/text proficiency)
• Experience with new development is an asset.
• Mandarin/Cantonese speaking will be an asset

Physical Requirements

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
• Ability to lift 50 pounds
• Ability to use standard building equipment (vacuum, climb a ladder, mob, handyperson tools for minor maintenance, power washer, leaf blower, etc.)

What We Offer

As a full-time associate, you will be eligible for employer paid health & dental, paid time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.

Compensation

$23 - $27 per hour

FirstService Residential is proud to be an equal opportunity workplace.

It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.