Building Manager

FirstService Residential Canada; Richmond; On-site; CAD 72,000 - 79,000; Full time

Benefits offered by this job

Health & dental

Paid time off

Employee Assistance Plan

Tuition Reimbursement Program

Job summary

FirstService Residential Canada in Richmond seeks a Building Manager to oversee day-to-day operations and deliver an excellent living experience for tenants. You will think quickly, manage time well, solve problems, and build strong relationships within the property team.

Responsibilities include inspections, coordinating trades, managing access and records, handling resident inquiries, emergencies, and collaborating with the Strata Property Manager and on-site staff to ensure smooth operation.

Qualifications

• At least one year of Building Manager experience in residential strata or commercial setting.
• Excellent written and oral command of English.
• Strong customer service and communication skills with residents and staff.
• Experience with maintaining building and mechanical systems; basic handyperson skills.
• Solid computer skills (Microsoft Office, internet, e-mail).
• Experience with new development is an asset.
• Mandarin/Cantonese speaking will be an asset.

Responsibilities

• Perform daily inspections of the property (interior/exterior) and minor maintenance.
• Schedule, meet, and oversee trades and contractors to ensure timely completion.
• Admin tasks: manage room bookings, records, directories, entry fobs, and fees; enforce bylaws.
• Report building issues to the Strata Property Manager and Strata Council in writing.
• Respond to residents' queries and schedule move-ins/outs promptly and professionally.
• Respond to emergencies and assist first responders per protocol.
• Perform monthly security inspections and procedures (generators, fire alarm, etc.).
• Work with the Strata Property Manager and on-site team to ensure smooth operations.

Skills

Building Manager experience

English proficiency

Customer service

Building systems experience

Computer skills

New development experience

Mandarin/Cantonese language

Tools

Microsoft Office

Email & Messaging

Job description

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure an excellent living experience for tenants. The ideal candidate will possess the ability to think quickly on their feet, have excellent task and time management, problem solve and create great relationships and a sense of community within the property.

Key Responsibilities

• Perform daily inspections of the property (interior/exterior), and complete minor maintenance such as power washing and building repairs
• Schedule, meet, and oversee trades and other contractors in the building, ensuring projects are completed in a proper and timely manner
• Conduct administrative and clerical functions such as managing social room bookings; maintaining records, directories and manuals; distributing and controlling entry fobs; collecting/recording parking and other fees, post notices and enforce Strata bylaws and rules
• Report building issues and incidents in writing to Strata Property Manager and Strata Council
• Respond to residents' queries & requests promptly and professionally and sched resident move-ins/outs
• Respond to emergencies, assist first responders and execute emergency protocol as needed
• Perform monthly security inspections & procedures (generators, fire alarm, others) as required
• Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure a smooth building operation

Shifts Available

Full-Time Monday to Friday 8am to 4pm

Location:

Richmond

Skills And Qualifications

• At least one year of Building Manager experience in residential strata or commercial setting is required
• Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
• Strong customer service and communication skills, verbally and in writing with residents, clients and support staff
• Experience with maintaining building and mechanical systems, and basic handyperson skills are strong assets
• Possess solid computer skills (Microsoft Office, internet, e-mail and messaging/text proficiency)
• Experience with new development is an asset.
• Mandarin/Cantonese speaking will be an asset

Physical Requirements

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
• Ability to lift 50 pounds
• Ability to use standard building equipment (vacuum, climb a ladder, mob, handyperson tools for minor maintenance, power washer, leaf blower, etc.)

What We Offer

As a full-time associate, you will be eligible for employer paid health & dental, paid time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.

Compensation

$35 - $38 per hour

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.