Job Competition #: cas2026.433
Closing Date: November 27, 2026
Position Title: Family Support Worker
Program: Budzey
Union: BCGEU
Salary: $33.49 - $35.31 (BCGEU, Grid 34)
Type: Casual Relief
Schedule: This is a casual relief position. Casuals will be called in to work to cover vacancies as they arise. Our programs run 24/7 365 days a year. We offer day, evening and overnight shifts which are generally 8 hours in length.
Start Date: As soon as possible
*Gender is a bona fide occupational requirement for this position. Women (trans, cis), gender diverse and Two--Spirit applicants only please.
* A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
Program Summary
The Budzey provides supported housing to women and women-led families. (Women – trans and cis, two spirit and gender diverse). There are 147 units in total: 106 studio apartments for singles, and 41 one-, two- and three-bedroom apartments for families. There are around 250 people living in the building. The Budzey is a complex building with complex tenant population.
QUALIFICATIONS
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
- A Diploma in community social services
- Two years of recent, related work experience with women and children, with an emphasis on family preservation and mental health, addictions, homelessness and/or social services, including one year of service planning experience.
- Previous work with women and their children in a similar environment with demonstrated working knowledge of related community and provincial programs and resources is required.
- Or an equivalent combination of education, training and experience.
- A valid Standard First Aid with CPR/AED Level C certificate or Intermediate First Aid (formerly Occupational First Aid Level 2). Child first aid is an asset.
- Class 5 driver’s license.
- Criminal Records Search for working with vulnerable adults and children
Key Skills and Abilities
- Ability to apply an analysis and knowledge of women’s issues within a feminist framework, including mental health issues, substance use, sexual health, and exposure to violence.
- Ability to establish and maintain collaborative relationships with women and their children
- Ability to identify and work to increase family strengths
- Ability to work with families using hope-inducing strategies
- Ability to implement family-centred service plans
- Ability to respond to problematic behaviour using an understanding of the behaviour's context and
- function
- Ability to informally support life-skills and parenting
- Ability to create, facilitate and assist with peer-based in house programming
- Ability to analyze problems and develop effective solutions
- Ability to administer medications as per policies and procedures
- Ability to effectively and safely resolve crisis situations
- Ability to work independently and with minimal supervision
- Ability to collaborate with staff team and external services Ability to constructively resolve conflict with
- co-workers, management and external services
- Ability to communicate effectively both in writing and verbally
- Ability to organise and prioritise duties
- Ability to operate office equipment including computers
- Ability to identify family strengths and foster self-sufficiency and independence in families
- Physically able to carry out the duties of the position
- Sound knowledge of women and children-centred services.
- Knowledge of infant and childhood development
- Basic sound knowledge of mental health diagnoses, medications, treatment and support resources
- Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
- Basic sound knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, including HIV and Hepatitis C.
- Knowledge of the housing continuum, including market, subsidized, supported and family housing systems, including program models for special needs populations
- Demonstrates understanding of oppression and marginalization specifically related to the experience of women and children, mental health consumers and substance users, the aboriginal community, and other marginalized women
- Demonstrates understanding of the systemic barriers marginalized women face in protecting their families
Family Support Worker Specialized Duties
- Under the direction of the management team or designate and working closely with the Family Service Plan Coordinator, the FSW will collaborate with program participants and their children and provide a range of services: including assessment of needs, planning, linking and monitoring outcomes in a range of service delivery areas. The FSW will participate in case conferences with individual program participants if required. Attendance at bi-monthly service planning/staff meetings is optional.
- The FSW provides education and prevention work including: prenatal, parenting, family preservation, mental health, substance use, physical health, sexual health (including HIV, STI’s, safer sex) violence against women, and issues that destabilize housing or impair mental health or physical health.
- In consultation with the management team, the FSW will provide support to co-workers regarding application and interpretation of the Children’s, Families and Communities Services Act (CFCSA) when needed.
- The FSW will support and empower program participants and their children through assisting with peer-based programming including groups, community kitchens, tenant committees, and other applicable peer-driven initiatives.
- The FSW will advocate for women’s and children’s rights and needs when necessary with relevant government agencies and community services.
- The FSW will perform other related duties as assigned.