Broadcast Technician

Rogers Communications, Inc.; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in media and broadcasting seeks a dedicated Technical Support Specialist to join their dynamic team. This role involves providing personalized technical support to on-air and remote staff, maintaining and repairing broadcast systems, and ensuring seamless operations. The ideal candidate will thrive in a collaborative environment, demonstrating expertise in troubleshooting electronic systems and a proactive attitude towards completing tasks. With a commitment to diversity and inclusivity, this innovative firm offers a vibrant workplace where every voice matters, making it an exciting opportunity for those looking to shape the future of media.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan

Employee stock options

Generous employee discounts

Leadership development

Mentorship programs

Coaching programs

Qualifications

• Experience in a technical support environment with a focus on broadcast systems.
• Ability to troubleshoot and maintain various electronic and broadcast systems.

Responsibilities

• Provide technical support to staff and maintain broadcast systems.
• Install and repair digital systems including live streaming audio and video.

Skills

Technical support experience

Troubleshooting electronic systems

Customer focus

Networking experience

Calm demeanor under pressure

Tools

Broadcast automation systems

Digital audio networks

Broadcast transmission systems

Job description

Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.

What you'll do:

• Provide personalized technical support to on-air, internal and remote staff, including remote assistance
• Maintain, repair and install broadcast studio systems, including automation playback and news gathering systems
• Maintain, repair and install broadcast digital systems such as live streaming audio and video
• Maintain, repair and install AM and FM transmission systems, including microwave and associated subsystems
• Create and maintain complete site documentation, including federally mandated transmitter logs
• Contribute to planning and execution of capital projects
• Coordinate and cooperate with other Rogers divisions
• Rotating after-hours on-call with occasional travel

What you'll bring:

• Demonstrated experience in technical support environment
• Demonstrated expertise with modern computer systems and networks, digital audio networks, broadcast automation and transmission systems with networking experience an asset
• Demonstrated experience troubleshooting electronic systems
• Proactive attitude excited to complete projects and tasks with minimal supervision
• Calm demeanor under challenge with strong customer focus
• Comfortable lifting and handling equipment and working on ladders under two meters
• Comfort working flexible hours when required and being on a regular after-hours on-call rotation with other team members

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (200), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Broadcasting & Broadcast Technicians
Requisition ID: 320111

#LI-AP1

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Sports & Media

Location:

Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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