Bridal Consultant

White Dove Bridal; Vaughan; On-site; CAD 36,000 - 52,000; Full time

Job summary

White Dove Bridal in Concord, ON is seeking a Bridal Consultant to welcome clients, guide gown and accessory selections, and provide fitting room support during appointments. You will maintain product knowledge, answer questions about styles, timelines, and pricing, and help clients through purchasing, invoicing, and payments while keeping the showroom organized and inviting.

Strong customer service, sales experience, and detail orientation are valued.

Qualifications

• Excellent customer service and communication skills.
• Sales-driven with a consultative approach.
• Attention to detail in styling and merchandising.
• Ability to work on-site and stand for long periods.
• Availability on weekends and peak bridal seasons.
• Familiarity with POS systems and scheduling tools.
• Team player who supports a positive workplace.
• Previous bridal/fashion experience is a plus but not required. Training provided.

Responsibilities

• Greet clients and assist with gown and accessory selections.
• Provide fitting room support and maintain showroom standards.
• Maintain product knowledge and explain styles, timelines, and pricing.
• Guide clients through purchasing, invoicing, and payment processes.
• Restock merchandise, prepare displays, and safeguard inventory.
• Schedule appointments and follow up with clients.
• Collaborate with the team to ensure a high-quality customer experience.

Skills

Customer service

Sales experience

Attention to detail

On-site availability

Weekend availability

Team collaboration

POS systems

Appointment scheduling tools

Basic computer skills

Tools

POS systems

Appointment scheduling tools

Basic computer applications

Job description

Company Description

White Dove Bridal is a specialty bridal boutique serving clients in Concord, ON and surrounding communities. The boutique focuses on providing a personalized, welcoming experience for individuals shopping for bridal gowns, formalwear, and accessories. Team members work closely with clients to understand their style, preferences, and budget, creating memorable and stress-free appointments. The environment is collaborative, client-focused, and detail-oriented, with an emphasis on high-quality service and product knowledge. Working at White Dove Bridal offers the opportunity to be part of important life moments and help clients feel confident and celebrated.

Role Description

The Bridal Consultant role is an on-site position based in Concord, ON. This role involves greeting clients, assisting with gown and accessory selections, and providing fitting room support throughout appointments. The Bridal Consultant will maintain product knowledge, answer questions about styles, alterations, timelines, and pricing, and guide clients through the purchasing process, including invoicing and payment. Daily tasks include keeping the showroom clean and organized, restocking merchandise, preparing displays, and safeguarding inventory. The role also involves scheduling appointments, following up with clients, and collaborating with the team to ensure a high standard of customer service and a welcoming boutique atmosphere.

Qualifications

• Strong customer service and client-facing skills, including active listening, empathy, and professional communication.


• Sales and retail experience, with the ability to meet individual and team sales goals while maintaining a consultative approach.


• Attention to detail in styling, merchandising, and maintaining a clean, organized showroom environment.


• Ability to work on-site, stand for extended periods, and assist with gowns and accessories in fitting rooms.


• Reliable time management, including availability for weekends, holidays, and peak bridal seasons.


• Comfort working with point-of-sale systems, appointment scheduling tools, and basic computer applications.


• Collaborative mindset and willingness to support teammates and contribute to a positive, inclusive workplace.


• Previous experience in bridal, fashion, or formalwear is an asset but not required; training will be provided.