Brand Experience Lead - Retail Sales & Coaching

La Senza; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

A well-known retail brand in Edmonton seeks a Key Holder to drive sales growth and enhance customer experiences. The role includes coaching team members, managing customer relations, and maintaining visual merchandising standards. Ideal candidates will have management experience and a strong commitment to customer service. This position requires flexibility in scheduling, including evenings and weekends.

Qualifications

• Ability to foster exceptional customer service and optimize sales.
• Effective communication and delegation skills.
• Experience in coaching and performance management.

Responsibilities

• Drive profitable sales growth through segment ownership.
• Support a positive work environment and manage relations.
• Ensure compelling visual merchandising and standards are maintained.

Skills

Customer service

Team collaboration

Coaching and development

Time management

Sales expertise

Job description

A well-known retail brand in Edmonton seeks a Key Holder to drive sales growth and enhance customer experiences. The role includes coaching team members, managing customer relations, and maintaining visual merchandising standards. Ideal candidates will have management experience and a strong commitment to customer service. This position requires flexibility in scheduling, including evenings and weekends.