Brand Experience Associate — Retail & Customer Service

Banana Republic; Boucherville; On-site; CAD 36,000 - 48,000; Full time

Job summary

Banana Republic in Canada invites you to join as a Brand Associate, delivering outstanding service and connecting with customers to drive sales. You will educate shoppers on products, participate in loyalty program engagement, and help maintain a positive store environment, contributing to a seamless omni-channel experience.

You will collaborate with team leaders to ensure excellent customer care, stay adaptable to varied shifts, and assist in operational tasks while upholding Banana Republic

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused approach in all interactions.
• Flexibility to work varied shifts and hours.
• Ability to maneuver through the store and lift 30 lbs.
• Eagerness to learn and adapt to new retail technologies.

Responsibilities

• Engage customers to enhance their shopping experience
• Support sales goals through suggestive selling
• Keep work areas clean and organized
• Assist in resolving customer issues professionally
• Collaborate with leadership to deliver omni-channel experiences

Skills

Customer service

Sales skills

Communication

Teamwork

Flexibility

Tech adaptable

Tools

POS systems

Job description

Banana Republic in Canada invites you to join as a Brand Associate, delivering outstanding service and connecting with customers to drive sales. You will educate shoppers on products, participate in loyalty program engagement, and help maintain a positive store environment, contributing to a seamless omni-channel experience.

You will collaborate with team leaders to ensure excellent customer care, stay adaptable to varied shifts, and assist in operational tasks while upholding Banana Republic