Brand Associate - Elevate Customer Experience & Style

Banana Republic; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

RRSP

Health, dental, vision insurance

Virtual health care 24/7

Maternity/Parental Top Up

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, assist with wardrobe choices, and collaborate with leadership to provide a best-in-class service across omni-channel channels.

Ideal candidates are strong communicators who thrive in retail, are flexible to work various shifts, and comfortable working around the sales floor, stockroom, and office while lifting up to 30

Qualifications

• Strong communication and interpersonal skills to engage customers and teammates.
• Customer-focused service provider delivering an exceptional in-store experience.
• Thrives in a fast-paced retail environment and embraces learning.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions professionally.

Skills

Customer service

Communication

Sales

Retail technology

Problem solving

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, assist with wardrobe choices, and collaborate with leadership to provide a best-in-class service across omni-channel channels.

Ideal candidates are strong communicators who thrive in retail, are flexible to work various shifts, and comfortable working around the sales floor, stockroom, and office while lifting up to 30