Brand Ambassador & Sales Associate — Elevate Customer Experience

Joinimagine; Winnipeg; On-site; CAD 28,000 - 36,000; Full time

Job summary

adidas is seeking a Retail Team Member in Winnipeg to help meet store targets, assist customers, and keep a safe, inviting shopping environment. You will collaborate with teammates, seek learning opportunities, and make yourself available to support others when needed.

You will apply product knowledge, execute visual merchandising, complete transactions accurately, and help with replenishment. Must be 16 or older, able to communicate in English, and maintain reliable attendance.

Qualifications

• Must possess and consistently exhibit the competencies relative to the position.
• Knowledge of customer service principles and processes.
• Ability to learn and adapt quickly in a fast-paced environment.
• Ability to understand and carry out oral and/or written instructions and request clarification if needed.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships team members.
• Well developed ability to speak, read, comprehend, and write English.
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
• Must be 16 years of age or older.

Responsibilities

• Meets and exceeds store targets and collaborates with team to reach goals.
• Maintains store policies and safety procedures to ensure a safe shopping and working environment.
• Works productively with teammates to meet store goals.
• Shows willingness to learn and takes opportunities to improve performance.
• Supports other team members when needed and communicates needs.
• Provides excellent customer service using adidas service model to boost sales and brand experience.
• Creates an emotional connection with customers as a brand ambassador.
• Applies product knowledge to service approach within assigned store zones.
• Maintains an appealing, easy-to-shop environment through merchandising and housekeeping.
• Stocks, replenishes and ensures merchandise is available on the sales floor.

Skills

Customer service principles

Adapt quickly

Instructions comprehension

Inspirational attitude

Team relationships

English literacy

Attendance & punctuality

Weather exposure

Education

High school diploma or GED

Job description

adidas is seeking a Retail Team Member in Winnipeg to help meet store targets, assist customers, and keep a safe, inviting shopping environment. You will collaborate with teammates, seek learning opportunities, and make yourself available to support others when needed.

You will apply product knowledge, execute visual merchandising, complete transactions accurately, and help with replenishment. Must be 16 or older, able to communicate in English, and maintain reliable attendance.