Brand Ambassador: Inspiring Retail Stylist, Flexible Hours

Brobston Group; Richmond; On-site; CAD 36,000 - 48,000; Full time

Job summary

Brobston Group in Richmond, BC is seeking a Brand Ambassador to deliver personalized customer service, share product knowledge and drive store sales.

You will assist customers in fitting rooms, maintain visual standards, and collaborate with colleagues to ensure a polished, inclusive store experience. Flexible availability for days, evenings, weekends and potential overnight shifts is required.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment.
• Strong communication skills and the ability to build positive working relationships.
• Ability to stand, walk, move around the store, and lift or climb as required.
• Flexible availability for days, evenings, weekends, and possible overnight shifts.

Responsibilities

• Deliver excellent customer service and support customers throughout their shopping experience.
• Meet individual sales objectives and contribute to store sales plans.
• Assist customers in fitting rooms and share product, fashion, and styling knowledge.
• Maintain store standards and support replenishment, floor sets, visual presentation, and opening and closing tasks.
• Collaborate with colleagues and provide feedback on products and customer needs.

Skills

Customer service

Communication

Relationship building

Job description

Brobston Group in Richmond, BC is seeking a Brand Ambassador to deliver personalized customer service, share product knowledge and drive store sales.

You will assist customers in fitting rooms, maintain visual standards, and collaborate with colleagues to ensure a polished, inclusive store experience. Flexible availability for days, evenings, weekends and potential overnight shifts is required.