Brand Ambassador: Create Authentic In-Store Moments

Urban Outfitters; Toronto; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

A team that celebrates you for being你

Flexible scheduling that works with你的你

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, cult

Job summary

Urban Outfitters in Toronto is seeking a Brand Ambassador to bring the UO experience to life through personal style and friendly service. You’ll connect with customers, stay on top of product drops, and help create a memorable in-store experience.

Join a team that values individuality, energy, and collaboration. This role supports in-store and online shopping, with flexible scheduling including nights and weekends in a dynamic fashion environment.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset, you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what's happening in-store and online.
• Create the Energy on the Salesfloor: engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back.
• Make Shopping Seamless: help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you'll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that's in-store, online, or somewhere in between.
• Stay Curious + Flexible: be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that's part of the fun.
• Work as a Team: support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be.

Skills

genuine love for Urban Outfitters

confidence in expressing personalstyle

people-first mindset

collaborative attitude

comfort in fast-moving environment

flexibility with scheduling

retail or customer service experience

Job description

Urban Outfitters in Toronto is seeking a Brand Ambassador to bring the UO experience to life through personal style and friendly service. You’ll connect with customers, stay on top of product drops, and help create a memorable in-store experience.

Join a team that values individuality, energy, and collaboration. This role supports in-store and online shopping, with flexible scheduling including nights and weekends in a dynamic fashion environment.