Branch Support Coordinator

Rentokil Initial; Vaughan; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in the environmental improvement industry is seeking a Branch Support Coordinator. This role is pivotal for managing billing processes and providing administrative support across Canada. Candidates should possess strong organizational and communication skills, along with a proactive work ethic. Competitive health benefits and a retirement savings plan are offered.

Benefits

Company paid holidays, vacation and sick time

Excellent Health benefits including Medical, Dental, Vision, and Life Insurance

Employee Assistance Program that offers free counselling services

Retirement Savings plan with matching contributions of 3.5%

Tuition Reimbursement benefits & Scholarship Programs

Qualifications

• Minimum of two years of experience in an administrative position.
• Experience with Coupa, NAV13, and JDE is considered an asset.
• Strong listening skills and ability to follow directions.

Responsibilities

• Process and release billing for all chargeable sales related to completed installations.
• Manage purchase orders and assist with billing issues.
• Support accounts receivable and collections processes when needed.

Skills

Organizational skills

Customer satisfaction focus

Communication

Tact and diplomacy

Proactive and self-motivated

Education

Post-secondary education (College or University)

Business administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Suite

Coupa

NAV13

Job description

Branch Support Coordinator

Concord, ON

Ambius Canada Corporation is about improving the quality of life for people working in offices, hotels and shopping centres by enriching their environment. Our vision is to be the creator of ambience for businesses. We do this by being passionate for our colleagues and customers which are the centre of everything we do. We design, install and service interior and exterior plant displays, flowers, replica foliage, holiday decor, ambient scenting and stunning wall art for commercial businesses. We are proud to be a member of the Rentokil Terminix family of companies, the global leader in Pest Control and other services across more than 90 countries.

What do our Branch Support Coordinator do?

• Process and release billing for all chargeable sales related to completed installations

• Enter and manage sales orders, ensuring all necessary documentation is sent to branches
• Set up customers for electronic billing (e-billing), and update in house data base
• Assist with resolving billing or invoice-related issues
• Collaborate with warehouse staff on order requests and address discrepancies
• Provide support and work closely with Ambius colleagues across Canada (Toronto, Vancouver, Calgary)
• Manage purchase orders by issuing, receiving, and processing through two systems (Coupa & NAV 13)
• Code and process accounts payable invoices
• Coordinate with operations teams, vendors, and customers as needed
• Assist the Support Services Manager with month-end data to meet deadlines
• Submit required paperwork within designated timeframes
• Support accounts receivable and collections processes when needed
• Work with customers, managers, operations, warehouse, and sales teams to resolve billing issues and other general matters
• Perform additional general administrative tasks as required

• Completion of post-secondary education (College or University)
• Preferred background in a business administration or related field of study
• Minimum of two years of experience in an administrative position
• Proficient in Microsoft Word, Excel, and PowerPoint

• Proficient of Google Suite Ex. Google Docs, Drives, Gmail and Calendars
• Able to exercise tact and diplomacy when dealing with others
• Experience with Coupa, NAV13, and JDE is considered an asset
• Capable of managing multiple tasks simultaneously
• Strong organizational skills
• Ability to prioritize tasks and work effectively without direct supervision
• Excellent verbal and written communication and organizational skills
• Strong listening skills and follows direction but also can take the initiative to get the task done.
• Focused on quality and customer satisfaction
• Proactive, action-oriented, and self-motivated
• Demonstrates a strong work ethic and maintains a professional demeanor

1 Open position

• Company paid holidays, vacation and sick time.
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Colleague Resources Group available for various groups including (but not limited to) Women, Veterans and Young Professionals.
• Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
• Employee Discounts
• Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.