Branch Operations Manager

Saint-Gobain Group; Winnipeg; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager in Winnipeg to lead daily operations and ensure safety and inventory management. This role involves collaborating with various departments to achieve branch goals and foster a positive team environment. The ideal candidate will have a Bachelor's degree in business or related fields, along with 2 to 5 years of experience in branch operations. Join a dynamic team that values diversity and inclusion, while contributing to a company recognized as a top employer in North America. This is your chance to make a significant impact!

Benefits

Excellent healthcare benefits

Parental leave

Paid time off

Employee Assistance Program

Competitive RRSP

Company-funded DPSP

Employee Stock Purchase Program

Volunteer day off

Qualifications

• 2 to 5 years’ experience in branch operations management.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily branch operations and ensure safety compliance.
• Manage inventory and warehouse organization effectively.

Skills

Leadership Skills

Communication Skills

Inventory Management

Safety Protocol Knowledge

Oracle Proficiency

Education

Bachelor's degree in Business Administration

Equivalent Experience

Tools

Oracle

Job description

Kaycan has an exciting career opportunity for a Branch Operations Manager based in Winnipeg to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.

You will be responsible for overseeing daily branch operations, ensuring safety, inventory management, and high customer service standards. You will collaborate with various departments to achieve branch goals.

Key Responsibilities:

Safety and Compliance:

• Enforce SG safety rules and use of PPE.
• Coach staff on emergency procedures and conduct annual evacuation drills.
• Ensure that employee safety certification and company safety certificates are up to date.

Inventory and Warehouse Management:

• Review regularly the Open Order Report.
• Ensure inventory counts and resolve discrepancies.
• Manage warehouse organization and real-time inventory adjustments.
• Complete inspections and adjust Inventory Matrix with sales.
• Oversee monthly DAM/Sample Inventory Process.
• Plan routes for Kaycan Fleet Vehicles using GPS.
• Partner with Supply Chain for logistics and plan trailer days.

Customer and Sales Support:

• Collaborate with Sales Reps on a daily/hourly basis.
• Build relationships with target accounts.
• Teach product knowledge and implement cross-training.
• Perform CSR tasks in Oracle and follow White Glove Customer Service Protocol.
• Build a strong partnership with Head Office support teams, Sales teams, and other BOMs.

Operational Excellence:

• Develop operational plans with Sales Reps.
• Promote sales and new product categories.
• Review branch metrics and reduce expenses.
• Manage employee performance and share best practices.
• Set performance goals and provide feedback.
• Manage working hours in UKG and administrative tasks.

Team Leadership and Development:

• Foster positive team morale and assist with tasks as needed.
• Conduct regular team meetings and deliver clear instructions.
• Support and motivate team members.
• Investigate and resolve employee concerns in coordination with HR.
• Manage priorities and distribute workload.

IS THIS JOB FOR YOU?

Here’s what’s important to have to apply:

• Bachelor's degree in business administration, management, logistics, or a related field, or equivalent experience.
• 2 to 5 years’ experience in branch operations management.
• Knowledge of safety protocols and inventory management.
• Strong leadership and communication skills.
• Proficiency in Oracle.

A TEAM READY TO WELCOME YOU

Kaycan is a subsidiary of Saint-Gobain — the world’s largest building materials company with a 360-year legacy of innovation and growth. Saint-Gobain is a leader in sustainable product development and environmental stewardship. We’re proud that Saint-Gobain North America was recognized by Top Employers Institute as one of the best workplaces in North America & Canada.

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events and company-wide activities, we provide the following benefits as part of our Total Rewards Package:

• Excellent healthcare benefits.
• Family focus & balance: parental leave, paid time off, and Employee Assistance Program.
• Financial security: competitive RRSP, company-funded DPSP (Deferred Profit-Sharing Plan), and Employee Stock Purchase Program (PEG).
• Volunteer day off: one paid day a year for volunteering with a registered charity. We are proud partners with Habitat for Humanity.

A LITTLE MORE ABOUT US

WHY WORK WITH US?

Kaycan is committed to creating a diverse environment and is proud to be an equal opportunity employer. Reasonable accommodations are available upon request for candidates with disabilities.

At Saint-Gobain, our culture is built on core values: Trust, Empowerment, & Collaboration. We encourage diversity and inclusion, and our products aim to make the world a more beautiful, safer, and sustainable home.

We look forward to hearing from everyone, but please note that due to high volume, only those selected for next steps will be contacted. To stay connected with Kaycan, follow us on LinkedIn, Facebook, and Instagram.

Legal Statement

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).