Branch Operations Manager

Saint-Gobain North America; Winnipeg; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Branch Operations Manager in Winnipeg to lead daily operations and ensure high safety and service standards. This role involves overseeing inventory management, collaborating with sales, and fostering team development. Join a recognized leader in building materials, committed to sustainability and employee well-being. Enjoy a dynamic work culture with excellent healthcare benefits, work-life balance, and opportunities for professional growth. If you have a passion for operational excellence and team leadership, this is the perfect opportunity for you.

Benefits

Excellent Healthcare Benefits

Parental Leave

Paid Time Off

Employee Assistance Program

Competitive RRSP

Company-Funded DPSP

Employee Stock Purchase Program

Volunteer Day Off

Qualifications

• Bachelor's degree in business administration or related field required.
• 2-5 years of experience in branch operations management essential.

Responsibilities

• Oversee daily branch operations and ensure safety compliance.
• Manage inventory accuracy and collaborate with sales teams.
• Foster team morale and conduct regular meetings.

Skills

Leadership Skills

Communication Skills

Inventory Management

Safety Protocol Knowledge

Oracle Proficiency

Education

Bachelor's Degree in Business Administration

Experience in Branch Operations Management

Tools

Oracle

Job description

Kaycan has an exciting career opportunity for a Branch Operations Manager based in Winnipeg to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.

You will be responsible for overseeing daily branch operations, ensuring safety, inventory management, and high customer service standards. You will collaborate with various departments to achieve branch goals.

Key Responsibilities:

Safety and Compliance:

• Enforce SG safety rules and use of PPE.
• Coach staff on emergency procedures and conduct annual evacuation drills.
• Ensure that employee safety certification and company safety certificates are up to date.

Inventory and Warehouse Management:

• Review Open Order Report regularly.
• Ensure inventory counts are accurate and resolve discrepancies.
• Manage warehouse organization and real-time inventory adjustments.
• Complete inspections and update Inventory Matrix with sales data.
• Oversee monthly DAM/Sample Inventory Process.
• Plan routes for Kaycan Fleet Vehicles using GPS.
• Partner with Supply Chain for logistics and trailer planning.

Customer and Sales Support:

• Collaborate with Sales Reps daily.
• Build relationships with target accounts.
• Teach product knowledge and implement cross-training.
• Perform CSR tasks in Oracle following White Glove Customer Service Protocol.
• Build strong partnerships with Head Office support teams, Sales teams, and other BOMs.

Operational Excellence:

• Develop operational plans with Sales Reps.
• Promote sales and new product categories.
• Review branch metrics and reduce expenses.
• Manage employee performance and share best practices.
• Set performance goals and provide feedback.
• Manage working hours in UKG and handle administrative tasks.

Team Leadership and Development:

• Foster positive team morale and assist with tasks as needed.
• Conduct regular team meetings and deliver clear instructions.
• Support and motivate team members.
• Investigate and resolve employee concerns in coordination with HR.
• Manage priorities and distribute workload.

IS THIS JOB FOR YOU?

Here is what’s important to have to apply:

• Bachelor's degree in business administration, management, logistics, or a related field, or equivalent experience.
• 2 to 5 years’ experience in branch operations management.
• Knowledge of safety protocols and inventory management.
• Strong leadership and communication skills.
• Proficiency in Oracle.

A TEAM READY TO WELCOME YOU

Kaycan is a subsidiary of Saint-Gobain—the world’s largest building materials company with a 360-year legacy of innovation and growth. Saint-Gobain is a leader in sustainable product development and environmental stewardship. We’re proud that Saint-Gobain North America was recognized by Top Employers Institute as one of the best workplaces in North America & Canada.

In addition to a dynamic work culture emphasizing dedication and effort, alongside enjoyable events and company activities, we offer the following benefits as part of our Total Rewards Package:

• Excellent healthcare benefits.
• Family focus & work-life balance: parental leave, paid time off, and Employee Assistance Program.
• Financial security: competitive RRSP, company-funded DPSP (Deferred Profit-Sharing Plan), and Employee Stock Purchase Program (PEG).
• Volunteer Day off: one paid day per year for volunteering with a registered charity, supporting our partnership with Habitat for Humanity.

A LITTLE MORE ABOUT US

WHY WORK WITH US?

Kaycan is committed to diversity and is proud to be an equal opportunity employer. Reasonable accommodations are provided upon request to support all candidates during the recruitment process.

At Saint-Gobain, our core values include Trust, Empowerment, & Collaboration. We encourage diversity and inclusion, and our products aim to make the world a more beautiful, safer, and sustainable home.

We look forward to hearing from everyone. Please note, due to high application volume, only those selected for next steps will be contacted. Follow us on LinkedIn, Facebook, and Instagram to stay connected.

Legal Statement

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations during the recruitment process upon request, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).