Branch Manager - Kitchener-Waterloo Market - Elmira Branch

RBC; Kitchener; On-site; CAD 90,000 - 130,000; Full time

Job summary

RBC in Canada seeks a Branch Manager to lead a local team, deliver a memorable client experience, and act as an RBC ambassador in the community. You will recruit and develop staff, promote digital banking adoption, and collaborate with local partners to grow market share and career opportunities.

This full-time role offers a comprehensive rewards program, leadership development, and the chance to make a lasting impact on clients and communities through innovation and teamwork.

Qualifications

• Mutual funds accreditation (IFIC or CSC) with last 3 years of licensed sales.
• CSI mutual fund branch management exam completion or ability to write within 4 months.
• Minimum 3 years in a people management role.
• Entrepreneurial mindset for business development.
• Ability to drive client adoption of RBC digital channels.

Responsibilities

• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience.
• Deliver results and support client acquisitions through multiple channels and partners.
• Lead change, allocate resources, and grow sales, revenue, and market share in the community.
• Ensure high employee engagement via recruiting, development, and career planning.
• Coach team on client advice, issue resolution, and multichannel usage.
• Close gaps identified through operational, credit, and compliance reviews.

Skills

Mutual funds acc.

People management

Entrepreneurial mindset

Digital channels

Client acquisition

Job description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

Job Description

What will you do?

• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have:

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have:

• Experience in both business and personal banking

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address: 180 KING ST W:KITCHENER

City: Kitchener

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-29

Application Deadline: 2026-11-12

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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