Branch Manager Greater Fredericton · (Futures Opportunities)

The Toronto-Dominion Bank (Canada); Fredericton; On-site; CAD 86,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Manager for the Greater Fredericton area. In this pivotal role, you will lead a team to enhance customer experiences and foster strong community relationships. Your strategic thinking and leadership skills will drive business development while ensuring compliance and operational excellence. Join a forward-thinking organization that values personal and professional growth, offering a supportive environment for your career advancement. This is an exciting opportunity to make a significant impact in the financial sector while contributing to the community.

Benefits

Comprehensive Health Benefits

Career Development Opportunities

Training & Onboarding Sessions

Flexible Work Hours

Community Engagement Programs

Qualifications

• Undergraduate degree and/or over 5 years of relevant experience required.
• Completion of BCO and IFIC or CSC Course is necessary.

Responsibilities

• Mentor team on banking solutions to enhance customer experience.
• Oversee branch administrative duties and ensure compliance.

Skills

Strategic Thinking

Communication Skills

Decision Making

Customer Service

Education

Undergraduate Degree

Branch Compliance Officer (BCO) Course

IFIC or CSC Course

Tools

MS Office

Job description

Branch Manager Greater Fredericton · (Futures Opportunities)

Branch Manager Greater Fredericton · (Futures Opportunities)

Work Location: Fredericton, New Brunswick, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: $86,600 - $130,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:

*** Greater Fredericton area - Future Opportunities***

Department Overview:

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

A typical day at work might look like:

1. Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence.
2. Promote TD's image and goodwill within the community by participating in community events.
3. Enhance customer experience by understanding their financial needs and providing appropriate solutions.
4. Act as the highest point of escalation for the branch to ensure customer issues are handled effectively.
5. Oversee complex branch administrative duties for compliance-related issues.
6. Ensure overall employee scheduling is optimal.
7. Develop and implement business development strategies within the budget.
8. Ensure accuracy of all customer transactions as per TD's policies.
9. Mentor the team on offering One TD solutions and building lasting relationships with customers.
10. Liaise with Wealth and Business Banking to stay updated with processes and industry regulations.
11. Cultivate a positive and customer-focused work environment.

Job Requirements:

1. Undergraduate degree and/or over 5 years of relevant experience.
2. Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
3. A strategic thinker with extensive knowledge of advanced investing and credit processes.
4. Proficiency in software tools including MS Office.
5. Strong communication skills.
6. A thorough and accurate decision maker.
7. A dedicated and committed leader who can positively influence the team.

Who We Are:

TD is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.

Additional Information:
We’re delighted that you’re considering building a career with TD. We’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development:
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Training & Onboarding:
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process:
We’ll reach out to candidates of interest to schedule an interview.

Accommodation:
Your accessibility is important to us. Please let us know if you’d like accommodations to help us remove barriers.

Language Requirement (Quebec only): Sans Objet

Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities, and colleagues.

Our Commitment to Diversity, Equity, and Inclusion:
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.

Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.