Branch Manager - Armed Transportation

Garda Security Group; Northeastern Ontario; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Matching RRSP Plan

Employee Assistance Program

Wellness Program

3 weeks of leave after 1 year

Free on-site parking

Corporate Discounts

Dynamic work team

International company offering several

Opportunity for mentoring, coaching &

training and development

Job summary

GardaWorld Cash is seeking a Branch Manager for Sudbury, overseeing cash processing and secured transportation.

You will lead, coach and develop staff, ensure customer satisfaction, manage budgets, and drive safety and compliance across operations.

Qualifications

• Must have a valid RPAL or obtain within six months of employment.
• Upon RPAL, complete the Company's firearms course to obtain ATC.
• Minimum 5 years of people leadership experience, ideally in a unionized environment.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Teams.
• Valid driver's license with a good driving record.
• Cash processing experience an asset.
• Strong leadership, negotiation, conflict resolution and judgment skills.
• Driven by offering exceptional customer service.
• Strong focus on teamwork and partnership.
• Sense of urgency, exceptional communication and problem-solving skills.
• Working knowledge of Workers Compensation reporting process.

Responsibilities

• Lead and develop cash processing and secured transportation teams.
• Motivate, engage, and develop employees on your team.
• Plan, organize and manage work of unionized staff.
• Ensure customer satisfaction by exceeding service levels.
• Ensure staff comply with policies, safety, and collective agreements.
• Serve as a resource for staff in the branch and territory.
• Collaborate to implement policies and objectives.
• Implement action plans to improve productivity.
• Participate in process optimization initiatives.
• Promote safe practices; conduct safety audits and meetings.
• Work with stakeholders to improve safety in transport.
• Manage expenditures within approved budgets.
• Conduct investigations with internal/external agencies as needed.
• Participate in hiring and ongoing staff training.
• Support HR in disciplinary and grievance processes.
• Perform all other related tasks.

Skills

Leadership

People management

Teamwork

Communication

Negotiation

Conflict resolution

Judgment

Problem solving

Active listening

Customer service

Safety awareness

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

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Business Unit: Cash Services

Career Area: Operations and Administration

Location: Sudbury, Ontario, CA

GardaWorld Cash, an internationally recognized security company, is currently looking for a Branch Manager for its Cash Transportation division. This role will have joint responsibilities in the Secured Transport and Cash Vault Services departments of the Sudbury branch.

GardaWorld Cash offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.

Why choose GardaWorld Cash?

• Competitive salary and bonus structure;
• Matching RRSP Plan;
• Employee Assistance Program;
• Wellness Program (Halo Sleep Clinic);
• 3 weeks of leave after 1 year;
• Free on-site parking;
• Corporate Discounts;
• Dynamic work team;
• International company offering several long-term career opportunities;
• Opportunity for mentoring, coaching and training and development.

Your Responsibilities:

• Foster relationships with and provide leadership for employees on the cash processing and secured transportation teams;
• Engage, motivate and develop employees on your team;
• Plan, organize and manage the work of unionized employees;
• Ensure customer satisfaction by exceeding service level agreements;
• Ensure that staff members comply with policies, administrative procedures, safety rules, collective agreements and government regulations;
• Act as a resource person for all employees in the assigned branch and territory;
• Collaborate with the manager and staff to establish and implement policies, procedures and objectives;
• Implement action plans to achieve productivity objectives;
• Participate in all process optimization initiatives;
• Promote safe work practices, by conducting safety audits, participating in company safety meetings, and meeting one-on-one with staff members;
• Collaborate with internal and external stakeholders to determine the causes of accidents that occur during transport and improve safety procedures;
• Manage expenditures to ensure compliance with approved budgets;
• Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims and to resolve customer or shipper complaints;
• Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs;
• Participate in the disciplinary process or the settlement of grievances in consultation with HR;
• All other related tasks.

Your Profile:

• Valid Restricted and Non-Restricted Federal Firearms License (RPAL: Restricted Possession and Acquisitions License) or obtain an RPAL within six months of employment;
• Upon obtaining an RPAL the candidate will be required to take the Company's firearms course to obtain an Authorization to Carry (ATC);
• Minimum of 5 years of people leadership experience, ideally in a unionized environment;
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Teams;
• Valid driver's license with a good driving record;
• Cash processing experience an asset;
• Very good leadership, negotiation, conflict resolution and judgment skills;
• Driven by offering exceptional customer service;
• Strong focus on teamwork and partnership;
• Sense of urgency, exceptional communication and problem-solving skills;
• Critical thinking and active listening skills;
• Working knowledge of Workers Compensation reporting process.

Are you dynamic, autonomous and results-oriented? Does the idea of working in an ever-changing environment excite you? Join our team and take part in all the many challenges that GardaWorld offers!

We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.

CSAT1

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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