Branch Manager

Socket.dev; Riverview; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Total rewards program

Career development

Impactful work

Dynamic team

Strong brand

Job summary

RBC has a Branch Manager role in Riverview, NB focused on leading a local market team to deliver memorable client experiences and drive growth. You will coach staff, manage digital enablement, and collaborate across branches to meet community needs.

The role emphasizes people leadership, sales growth, and delivering outstanding service through both in-branch and digital channels.

Qualifications

• Mutual funds accreditation (IFIC or CSC) is required and a license in mutual funds sales is preferred.
• Exams for mutual fund branch management offered by CSI; ability to write within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial mindset for business acquisition and growth.
• Ability to drive client awareness via RBC digital channels and multichannel use.

Responsibilities

• Deliver results and support new client acquisitions through multiple channels, including your team and local partners.
• Lead change and allocate resources to meet community needs, grow sales, revenue, and market share.
• Ensure high employee engagement through recruiting, talent management, development, and career planning.
• Inspire and pioneer superior retailing excellence to deliver a memorable client experience.
• Coach your team on client advice, problem resolution at first contact, and ensure RBC digital enablement.
• Close gaps identified through operations, credit effectiveness, and compliance reviews.

Education

Mutual funds accreditation (IFIC or CSC)

CSI mutual fund branch management exam

People management

Entrepreneurial business acquisition mindset

Digital channels & multichannel usage

Job description

Job Description

What is the opportunity?

As a Branch Manager, you are a localmarket leader,motivatingand coachingyour teamtocreateamemorableexperienceforclients.Inside and outside the branch, youcapitalize on emerging market opportunities and act asan RBC Ambassadorwithin the community you work in.Sharing common goals, purpose, vision,and values with otherRBC partners, youbuild relationships andencouragecollaboration across all roles, as well assteward digital enablement and multichannel usage.As a team leader, yousupportthe ongoing development of staff through consistent routines to ensurea high levelof employee capability and engagement.

What will you do?

• Deliver resultsand support new client acquisitionsthrough multiple channels,including your own teamand localpartners

• Leadchange andallocateresources to meettheneeds ofthecommunity,growingsales, revenue, and marketshare

• Ensurehigh employee engagement through recruiting, talent management, development,and careerplanning

• Inspire, orchestrate,and pioneersuperiorretailing excellence to deliveramemorable clientexperience

• Coach your team on clientadvice and education,problemresolutionand prevention at first point of contact,andadvocatefor digital enablement and multichannelusage

• Takeappropriate actionsto close gapsidentifiedthrough operational, credit effectiveness, and compliance reviews andreports

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC)andminimum 2 years of licensedmutual funds sales experience within the last 3 years

• Completedan acceptable mutual fund branch management exam offered by the CSI,or abilityto writeanexam within 4 months of startdate

• Minimum 3 years in a people management role

• Entrepreneurialbusiness acquisition mindset

• Ability toemploydigital channels,drive client awareness,and ensure your team is enabling clients with RBC digitalaccess

Nice-to-have

• Experience in both business and personalbanking

• Strongtrack recordof building andmaintainingclient relationships in the finance or service sector

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits,andcompetitivecompensation

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lastingimpact

• Work in a dynamic, collaborative, progressive, and high-performingteam

• Financial strength and strong brandto support yourgoals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address: 121 PINE GLEN RD: RIVERVIEW

City: Riverview

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-14

Application Deadline: 2026-08-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.