Branch Manager

Westland Insurance Group; Brooks; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Open workplace

Growth opportunities

Autonomy

Inclusive culture

Total rewards program

Values days

Volunteer days

Job summary

Westland Insurance Group Brooks branch is seeking a Branch Manager to lead daily office operations and drive growth. You will mentor staff, manage client relationships, and ensure service excellence while leveraging your insurance expertise.

Join a collaborative team in Brooks, AB, with opportunities for growth, flexible learning, and a values-driven culture that rewards performance and community involvement.

Qualifications

• Experience leading a retail or agency team and driving results.
• Strong customer service and relationship-building skills.
• Insurance broker license or progress toward licensure is preferred.
• Ability to develop, mentor and coach staff.

Responsibilities

• Oversee daily office operations and performance targets.
• Lead and develop the branch team to deliver client care.
• Foster an inclusive culture and collaborative cross-team approach.

Skills

Sales leadership

Team development

Customer service

Insurance knowledge

Job description

We're searching for a Branch Manager. Are you searching for new possibilities?

Westland Insurance Group Ltd. has an exciting opportunity for a Branch Manager at our Brooks, AB office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what's possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a Branch Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations. Inspire, guide, and support your team to achieve the goals of our clients, company, and team members, while leveraging your insurance expertise.

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we'll love you:

• Deliver results by driving effective routines that optimize team and individual performance
• Be target-focused and conduct monthly sales meetings while providing continuous guidance to always aim higher
• High level of diplomacy, balancing great judgment with empathy for a variety of stakeholders
• Forge long-term authentic customer-first relationships
• Create an amazing culture where everyone can develop, grow, and belong
• Insurance broker Level 2 license and working towardsCAIB and/or CIP are an asset
• Bonus! 2 years of leadership experience

Once here, you'll:

• Become a member of our inclusive culture, alongside an extraordinarily talented community of people
• Develop your intuition on what makes a person tick and how to put together a perfect team.
• Always think customer-first when handling concerns
• Develop, mentor, and inspire team members
• Orchestrate Innovative ways of collaborating with other teams