Branch Lead: Sales, Ops & People Development

CSS White Cap Supply Canada Inc; Ottawa; On-site; CAD 54,000 - 66,000; Full time

Job summary

CSS White Cap Supply Canada Inc is seeking a branch leadership role in Ottawa. The position supports talent acquisition, development, and retention of branch sales and operations associates and may manage a location in the absence of the branch manager.

The role requires operating a company or personal vehicle and maintaining an acceptable Motor Vehicle Record. Minimum pay starts at $59,800 per year, with exposure to a broad range of supply chain activities within a large North American

Qualifications

• Wholesale distribution experience.
• Exposure to Six Sigma or other process improvement methodologies.
• Experience leading change initiatives.

Responsibilities

• Manages the branch whenever the manager is not present or when the branch does not have an on-site Branch Manager.
• Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with policies, principles, and procedures established by the organization.
• Solves problems at the branch level. Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays. Makes necessary resource adjustments. Manages operational branch level problems, including coaching and disciplining associates and investigating inventory discrepancies by running standard and special reports and making adjustments as required. Approves and processes credit memos.
• Serves customers and works at the counter or inside sales function as necessary. Ensures all sales orders are billed correctly and in a timely manner. Schedules staff and analyzes budgets and variances.
• Interviews applicants and makes recommendations to the manager for open positions. Trains associates. Plans, assigns, and directs work. Addresses complaints and resolves problems.
• Implements and applies internal human resources policies and procedures in a consistent manner designed to develop and maintain positive associate relations.

Skills

Wholesale distribution experience

Six Sigma exposure

Change management experience

Education

BS/BA in related discipline

Job description

CSS White Cap Supply Canada Inc is seeking a branch leadership role in Ottawa. The position supports talent acquisition, development, and retention of branch sales and operations associates and may manage a location in the absence of the branch manager.

The role requires operating a company or personal vehicle and maintaining an acceptable Motor Vehicle Record. Minimum pay starts at $59,800 per year, with exposure to a broad range of supply chain activities within a large North American