Branch Associate

SOLV4EX; Lethbridge; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Dental Benefits

Monthly exercise reimbursement

100% Canadian owned + operated company

Job summary

Canadian Energy is a SOLV4EX Company and a growing energy solutions provider located in Lethbridge, Alberta. This Branch Associate role combines warehouse duties with customer service, offering opportunities to learn about products and contribute to inventory, invoicing, and order fulfillment.

You will work Monday to Friday, 8am–5pm with occasional Saturday shifts, handling front desk inquiries, processing orders, and maintaining accurate records in NetSuite.

Qualifications

• Able to consistently and safely lift 50 pounds.
• Developed customer service skills.
• Strong attention to detail.
• Ability to accurately follow directions.
• Experience working with a forklift is an asset.
• Must pass a background check and provide a driver’s abstract.

Responsibilities

• Provide customer service at the front counter and by phone to ensure a positive experience.
• Assist with administration including issuing invoices and managing customer accounts in the ERP system (NetSuite).
• Handle order-taking, order-entry and order fulfillment.
• Perform shipping/receiving tasks including labeling, documentation, inventory counts and warehouse housekeeping.
• Uphold safety, health and security policies and use safe material handling techniques.
• Operate power and manual lift equipment and drive a forklift as needed.

Skills

Customer service

Attention to detail

Follow directions

Forklift experience

Driver's license (Class 5)

Job description

Canadian Energy is a SOLV4EX Company.
Canadian Energy is a well-established, successful, and rapidly growing stored and renewable energy company with locations across Canada. Proudly Canadian-owned and operated, we partner with Canadian businesses to power operations with dependable energy solutions. We provide our customer’s solutions in the form of batteries, stored energy, DC power conversion, and renewable energy solutions throughout Canada and all over the world.
Our dedicated employees embody our core values: Honest, Humble, and Hungry. Canadian Energy is 100% Canadian, 100% committed, always. Read about our story here: Canadian Energy- Our Story

About the position:

The Branch Associate will be responsible for both warehouse duties and customer service duties. We are looking for someone who is interested in learning about Canadian Energy products and representing the Canadian Energy brand. In this position, you will have the opportunity to work with customers to select the Canadian Energy product that is best for their needs. Each customer's needs are unique, and the successful candidate will need to be comfortable using their product knowledge to find creative solutions with customers. This position is a great opportunity for the selected candidate to work on a wide variety of tasks and gain valuable experience in customer service, office administration, invoicing, inventory organization and warehousing. Experience in these areas provides foundational knowledge that can be applied to various expanded career paths.

As a Canadian Energy team member, a typical week will include the following:
Customer Service. You’ll strive to provide an exceptional experience for our customers at the front counter and by telephone. Improve value for the customer by offering new products and services or by consolidating their purchases.
Operations. Assist with administration i.e., issue invoices and manage customer accounts in Company ERP system (NetSuite) including order-taking, order-entry and order fulfillment.

Shipping and Receiving. Assist in all aspects of warehouse duties including labeling of product, preparation of shipping documentation, inventory counts and general cleanup/maintenance. Depending on business needs, this position may require loading and unloading trucks/trailers as well as putting away stock and picking orders.

Safety. Consistently uphold all company culture, health and safety, security and operational policies and procedures. Proficient knowledge of safe material handling techniques.

Equipment. Safely operate power and manual lift equipment. This position will be required to drive a forklift at times.

Work Schedule: Monday to Friday, 8am to 5pm; with Saturday day shift 2x per month.

Location: This position is located in Lethbridge, AB.

Requirements:

• Able to consistently and safely lift 50 pounds.
• Class 5 Drivers License.
• Developed customer service skills.
• Strong attention to detail.
• Ability to accurately follow direction.
• Experience working with a forklift is an asset.
• The ability to pass a background check and provide a driver’s abstract.

Compensation:

• Market competitive salary.
• Relevant job training.
• Health and Dental Benefits.
• Monthly exercise reimbursement program.
• An opportunity to be part of a 100% Canadian owned + operated company!

Other employers may refer to this position as: warehouse worker, shipping and receiving clerk, material handler, order picker, fulfillment associate.