Branch Assistant - Client Experience & Admin

CIBC; Vancouver; On-site; CAD 49,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Benefits program

Defined benefit pension plan

Employee Share Purchase Plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

CIBC's Wood Gundy team in Vancouver is seeking a Branch Assistant who will support the branch manager and team, manage the reception area, and deliver outstanding client service while ensuring efficient branch operations.

This full-time on-site role requires a details-focused, client‑centric mindset, a business degree, and a willingness to engage with the community. Base salary ranges from $49,000 to $54,000 CAD annually, with incentive programs and comprehensive benefits.

Qualifications

• Degree or diploma in business; CSC is an asset.
• Strong attention to detail and client-focused mindset.
• Ability to engage with clients and support branch operations.

Responsibilities

• Client engagement - Connect on a personal level to make every interaction meaningful and provide administrative support to ensure client needs are met.
• Relationship building - Attend local events and participate in marketing/outreach to grow a network for future opportunities.
• Administrative support - Maintain compliance standards and engage in branch management processes.
• Reception and on-site operations - Manage reception and support the branch team to ensure smooth operations.

Skills

Branch Banking

Customer Experience (CX)

Customer Service

Office Administration

Prioritization

Reception Duties

Education

Business degree or diploma

CSC is an asset

Job description

CIBC's Wood Gundy team in Vancouver is seeking a Branch Assistant who will support the branch manager and team, manage the reception area, and deliver outstanding client service while ensuring efficient branch operations.

This full-time on-site role requires a details-focused, client‑centric mindset, a business degree, and a willingness to engage with the community. Base salary ranges from $49,000 to $54,000 CAD annually, with incentive programs and comprehensive benefits.