Branch Assistant

Raymond James Financial; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Discretionary bonuses

Tuition reimbursement

Paid time off

Job summary

Raymond James Ltd. is seeking a Branch Assistant to support the Edmonton flagship office with day-to-day operations and leadership, including licensing compliance, client service, and administrative duties.

You will assist in implementing branch directives, manage documentation, coordinate meetings, and help maintain service quality across the branch as part of a fast-paced sales-oriented environment.

Qualifications

• Minimum three (3) years’ experience in the Investment Brokerage or Financial Services Industry and IR-Licensed.
• Excellent proficiency with MS Office particularly Word, Excel, PowerPoint and Outlook;
• Excellent verbal and written communication skills;
• Exceptional problem-solving skills;
• Ability to work effectively both independently and within a team environment;
• Excellent work commitment and willingness to accept additional responsibilities;
• Ability to prioritize, multitask, work within time constraints and follow-up;
• Ability to handle confidential information with tact and discretion.

Responsibilities

• Work closely with the Senior Branch Administrator supporting staff initiatives & communications, onboarding and offboarding staff, track and maintain staff vacations & absences and general office administration.
• Support the Branch Compliance Supervisor preparing and reviewing client correspondence and taking ownership of project work.
• Act as a branch reference regarding operational policies & procedures, workstation applications and IT issues.
• Schedule and organize meetings, including preparation and co-ordination of booking facilities, arranging required equipment, refreshments, etc.
• Coordinate with branch marketing initiatives including client appreciation events, mailings, website development/maintenance, and social media.
• Foster and support client relationships by responding to requests and proactive problem solving.
• Enter trades, including stocks, bonds, and mutual funds as required.
• Open accounts and manage documentation requirements as well as update accounts and create portfolio reviews as required.
• Assist branch management team with other duties as assigned.

Skills

MS Office

Communication

Problem solving

Independence

Teamwork

Time management

Discretion

Education

IR-Licensed

Job description

Job Description - Branch Assistant (2600620)

Branch Assistant - 2600620

At Raymond James,wedevelop,wecollaborate,wedecide,wedeliver, andweimprove together

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Branch Assistant

How does the role impact the organization?

Raymond James Ltd. is seeking an Branch Assistant to work with our leadership team in the flagship Edmonton office.

The primary role of the Branch Assistant is to provide operational and administrative support to the management team, and ensure the branch is ran efficiently and effectively. The individual will assist in the implementation of branch directives and ensure a high level of service quality is evident in all aspects of day-to-day operations. The role requires previous experience as a licensed Sales Assistant in the Investment Industry ations.

• Work closely with the Senior Branch Administrator supporting staff initiatives & communications, onboarding and offboarding support staff, track and maintain staff vacations & absences and general office administration;
• Support the Branch Compliance Supervisor preparing and reviewing client correspondence and taking ownership of project work;
• Act as a branch reference regarding operational policies & procedures, workstation applications and IT issues;
• Schedule and organize meetings, including preparation and co-ordination of booking facilities, arranging required equipment, refreshments, etc.
• Coordinate with branch marketing initiatives including client appreciation events, mailings, website development/maintenance, and social media;
• Foster and support client relationships by responding to requests and proactive problem solving;
• Enter trades, including stocks, bonds, and mutual funds as required;
• Open accounts and manage documentation requirements as well as update accounts and create portfolio reviews as required;
• Assist branch management team with other duties as assigned.

Teamwork:

• Be an effective team player and flexible in adjusting to changing work priorities.
• Participate fully as a member for the branch team and contribute to a positive work culture.
• Ability to work in a fast paced and dynamic sales-oriented environment.
• Excellent communication and organization skills.
• Be knowledgeable of and comply with industry codes of conduct and with securities regulations.

What can you expect from us?

Our most important investment is in people, Raymond James Ltd offersflexible workstyles,a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

To qualify for this opportunity, you possess:

• Minimum three (3) years’ experience in the Investment Brokerage or Financial Services Industry and be IR-Licensed.
• Excellent proficiency with MS Office particularly Word, Excel, PowerPoint and Outlook;
• Excellent verbal and written communication skills;
• Exceptional problem-solving skills;
• Ability to work effectively both independently and within a team environment;
• Excellent work commitment and willingness to accept additional responsibilities;
• Ability to prioritize, multitask, work within time constraints and follow-up; and
• Ability to handle confidential information with tact and discretion.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range:$45,000 - 55,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

This posting is for an existing vacancy.

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitmentand screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently,but they donot replace human decision-making.

Raymond James Ltd. is a member of the Investment IndustryRegulatory Organization of Canada (IIROC) and of the Canadian Investor ProtectionFund (CIPF). Customers’ accounts are protected by the Canadian Investor ProtectionFund within specified limits. A brochure describing the nature and limits ofcoverage is available upon request or at . 3Macs, MacDougall,MacDougall & MacTier and Raymond James Correspondent Services are divisions ofRaymond James Ltd. Raymond James Ltd. is an integrated financial services firm. Itssubsidiaries, Raymond James Investment Counsel Ltd., Raymond James FinancialPlanning Ltd., Raymond James Trust (Canada) and Raymond James Trust (Québec) Ltd.are not members of the IIROC or the CIPF. Please consult each subsidiary’s webpagesfor applicable corporate, regulatory or membership information. www.cipf.ca