Box Office CSR - Part Time

Autism Services; Regina; On-site; CAD 21,000 - 30,000; Full time

Job summary

The Conexus Arts Centre is seeking a Box Office Customer Service Representative to welcome patrons and assist with ticket sales and inquiries. You will handle window sales, phone orders, and mail requests while providing showtime and seating information with a friendly, professional approach.

Ideal candidates demonstrate strong communication, basic computer skills, and the ability to follow procedures while learning quickly through our hands-on training.

Qualifications

• Strong communication and interpersonal skills, with a passion for engaging with the public.
• Basic computer skills and familiarity with swipe machines and telephone systems.
• A calm and courteous approach to handling challenging situations.
• The ability to follow clear procedures and learn quickly through our short-term, hands-on training program.
• Flexible day and evening availability.

Responsibilities

• Selling tickets through various channels - window sales, phone orders, and mail requests.
• Engaging with customers to provide information on showtimes, seating, and directions to the Centre.
• Ensuring accurate ticket sales and efficiently managing our ticketing system with basic computer skills.
• Handling customer inquiries and resolving any issues with tact and professionalism.

Skills

Communication skills

Interpersonal skills

Customer service

Fast learner

Flexibility

Tools

Swipe machines

Telephone systems

Basic computer skills

Job description

About Us

The Conexus Arts Centre is more than just a venueits where the magic of arts and entertainment comes to life. From world-class performances to unforgettable events, we provide the stage for memorable experiences. Were looking for enthusiastic and customer-focused individuals to join our Box Office team and help deliver these extraordinary moments.

What You'll Be Doing:

As a Box Office Customer Service Representative, youll be the welcoming face of the Centre, providing top-tier service to our patrons. Your primary responsibilities will include:

• Selling tickets through various channels - window sales, phone orders, and mail requests.
• Engaging with customers to provide information on showtimes, seating, and directions to the Centre.
• Ensuring accurate ticket sales and efficiently managing our ticketing system with basic computer skills.
• Handling customer inquiries and resolving any issues with tact and professionalism.

Your friendly approach and attention to detail will create a seamless and enjoyable experience for every visitor..

To succeed in this role, you should have:

• Strong communication and interpersonal skills, with a passion for engaging with the public.
• Basic computer skills and familiarity with swipe machines and telephone systems.
• A calm and courteous approach to handling challenging situations.
• The ability to follow clear procedures and learn quickly through our short-term, hands-on training program.
• Flexible day and evening availability.

What We Offer:

• An exciting, dynamic work environment immersed in the arts and entertainment world.
• Opportunities for growth and development.
• A chance to contribute to the cultural vibrancy of our community.