Bowling Counter Specialist — Guest Experience & Lane Sales

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) is seeking a friendly Bowling Counter Attendant for Ed’s Bowling. This part-time role involves selling lanes, assigning bowlers, handling payments, and providing shoe rentals while supporting across departments as needed.

You will deliver excellent guest service, maintain knowledge of lane rates and attractions, and follow health and safety procedures in a fast-paced entertainment venue.

Qualifications

• Friendly, cheerful personality required.
• Willingness to learn new skill sets related to Ed’s Bowling operations.
• Completion of ProServe certification or able to take required training.
• Prior cash handling and customer service experience preferred.
• Must enjoy working with the public in a fast-paced environment.

Responsibilities

• Sell bowling lanes to guests and assign bowlers to lanes.
• Receive lane payments and hand out bowling shoes.
• Organize and maintain a clean counter area and sanitize shoes.
• Provide rental shoes, lane bumpers, and special equipment as needed.
• Cross-train to support Ed’s Bowling, Alien Outbreak Escape Room, Ed’s Lounge and Billiards.
• Answer calls, respond to lane inquiries and assist guests with questions.
• Follow health and safety and emergency procedures.

Skills

Customer service

Cash handling

ProServe certification

Fast-paced environment

Willingness to learn

Job description

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) is seeking a friendly Bowling Counter Attendant for Ed’s Bowling. This part-time role involves selling lanes, assigning bowlers, handling payments, and providing shoe rentals while supporting across departments as needed.

You will deliver excellent guest service, maintain knowledge of lane rates and attractions, and follow health and safety procedures in a fast-paced entertainment venue.