Booking Clerk/Secretary

Vancouver Coastal Health; Powell River; On-site; CAD 1,000; Full time

Job summary

Join an established healthcare provider as a Booking Clerk/Secretary, where you'll play a vital role in scheduling and clerical support for a community care clinic. This position involves managing appointment calendars, maintaining patient records, and providing excellent reception services. You'll be part of a team that values inclusivity and supports professional growth through training and wellness programs. If you're organized, have a knack for communication, and want to contribute to healthy communities, this opportunity is perfect for you!

Benefits

Comprehensive health benefits

Employer-paid training

Wellness supports

Recognition programs

Exclusive staff discounts

Qualifications

• Grade 12 education with two years related experience or equivalent.
• Knowledge of medical terminology and effective communication skills.

Responsibilities

• Provide scheduling, clerical, and reception functions for the clinic.
• Maintain client/patient charts and update statistics.

Skills

Effective communication

Organizational skills

Knowledge of medical terminology

Ability to deal with others

Typing skills (40 w.p.m.)

Physical ability to carry out duties

Education

Grade 12

Two years recent related experience

Tools

Word processing software

Spreadsheet software

Database software

Presentation software

Job description

Salary

The salary range for this position is CAD $27.10/Hr. - CAD $27.10/Hr.

Job Summary

Come work as a Booking Clerk/Secretary with Vancouver Coastal Health! Vancouver Coastal Health is looking for a Booking Clerk/Secretary to join the Community Care Clinic team at qathet General Hospital in Powell River, BC. Apply today to join our team!

As a Booking Clerk/Secretary, you will:

• Provide scheduling/booking, clerical and reception functions for the area.
• Duties include:
  • Scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals.
  • Maintaining appointment calendars for all designated physicians and/or other designated health care professionals.
  • Maintaining and printing daily schedules that integrate activities from various sites as needed.
  • Rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information.
• Maintain client/patient charts, entering data into a computerized system and updating statistics on client/patient attendance.
• Arrange for patient transportation.
• Provide clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
• Provide reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
• Answer and respond to phone messages or forward callers to appropriate health care professional or other personnel.
• Maintain departmental equipment, supplies and filing systems.
• Perform timekeeping functions for designated staff as required.

Qualifications

Education & Experience

• Grade 12, two years recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to deal with others effectively.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to keyboard at 40 w.p.m.
• Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer-paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award-winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting.

Employees of VCH must apply online via the Internal Career Portal on CareerHub. Thank you for your interest in Vancouver Coastal Health.