Booking Clerk - Medical Imaging, FT ( J0425-0542)

North York General Hospital; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Booking Clerk to join their Medical Imaging team. This full-time role involves booking patient appointments, managing communications, and ensuring a seamless experience for patients. You will play a vital part in a dynamic healthcare environment, collaborating with a team committed to excellence in patient care. If you thrive in a fast-paced setting and have a passion for making a difference, this opportunity is perfect for you. Join us in advancing care through teaching, learning, and innovation while enjoying a competitive rewards package.

Benefits

Competitive total rewards package

Benefits

Pension

Vacation

Qualifications

• Minimum one year of experience in an office environment, preferably in Medical Imaging.
• Bilingual in French/English is an asset.

Responsibilities

• Record all booking requests and assign times accordingly.
• Greet patients professionally during registration, collecting and documenting relevant information.
• Manage multiple phone lines from units and external physicians.

Skills

Effective Communication

Independence

Teamwork

Prioritization

Bilingual (French/English)

Education

OSSD or equivalent

Tools

Cerner Registration

Cerner Scheduling

Microsoft Word

Job description

Booking Clerk - Medical Imaging, FT ( J0425-0542)

Join to apply for the Booking Clerk - Medical Imaging, FT ( J0425-0542) role at North York General Hospital.

Company Overview

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care. As one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research, and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first-generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. Join our dynamic team and make a difference!

Position Summary

The Booking Clerk in Diagnostic Imaging is responsible for booking patient appointments, registering patients for Medical Imaging confidentially and professionally. Duties include report distribution, monitoring transmissions, media copying, collecting payments, and updating physician and patient information. Effective communication, independence, teamwork, and prioritization in a fast-paced environment are essential. This role supports our academic mandate by advancing care through teaching, learning, research, and innovation, while ensuring health and safety policies are followed for a healthy environment for staff, physicians, volunteers, learners, patients, and families.

Key Responsibilities

• Record all booking requests and assign times accordingly.
• Obtain all relevant booking information.
• Communicate effectively with relevant departments regarding bookings and patient transportation.
• Guide patients to change areas and inform them of any preparations needed (e.g., oral contrast, water intake) and notify staff upon patient readiness.
• Manage multiple phone lines from units and external physicians.
• Prepare and distribute daily lists, ensure efficient fax transmission of medical records, troubleshoot, and distribute reports to physicians.
• Greet patients professionally during registration, collecting and documenting relevant information.
• Update patient information as needed.
• Maintain accurate data entry and typing skills (minimum 40 w.p.m.).
• Have working knowledge of Cerner registration, Cerner scheduling, and Microsoft Word.
• Perform additional duties as required.

Qualifications

• OSSD or equivalent.
• Experience with Cerner registration, Cerner scheduling, and Microsoft Word preferred.
• Minimum one year of experience in an office environment, preferably in Medical Imaging.
• Bilingual in French/English is an asset.

What We Offer

Working at NYGH means collaborating with a dynamic team of healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a full-time, regular position with 8-hour shifts including days, evenings, nights, and weekends at both NYGH and Champagne site. We offer a competitive total rewards package including benefits, pension, and vacation. Visit nygh.on.ca for more details.

How to Apply

If you believe you're the right fit, ensure your application is submitted before the deadline. We review all applications and contact selected candidates for interviews.

Commitment to Diversity and Accessibility

We are dedicated to fostering an inclusive environment and building a workforce that reflects our community's diversity. We provide accommodations throughout the hiring process to meet your needs.