BOH Manager: Inventory, Fulfillment & Team Lead

JD Sports; Rosemère; On-site; CAD 52,000 - 68,000; Full time

Job summary

JD Sports Canada is seeking a Back of House Manager to lead the stockroom operations, inbound deliveries, and outbound transfers while driving inventory accuracy. You will supervise a team, coordinate with store leadership, and ensure efficient e-commerce fulfillment in a fast-paced retail environment.

The ideal candidate has 3+ years in stockroom or distribution roles, strong leadership and communication skills, and a passion for streetwear.

Qualifications

• 3+ years stockroom and/or distribution center experience.
• 2+ years people management experience.
• Excellent verbal and written communication skills.
• High sense of urgency. Being both proactive and organized.
• Full time availability – standard daily starts as early 8am, including late nights, weekends, and holidays in line with changing business needs.
• Proven experience supervising, training and developing team members.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• High level of ethics, values, integrity, and trust.
• Openness to feedback and willingness to develop.
• Leadership - You're an inspirational and dynamic leader who is warm and driven to exceed results.
• Being passionate and knowledgeable about streetwear and sneaker culture.
• G-Suite, Gmail, Google Docs, Sheets are assets.

Responsibilities

• Lead day-to-day operations of the stockroom (BOH). Ensure accurate labeling, logical placement, and maintaining general order & cleanliness of the BOH.
• Managing daily e-commerce fulfillment, which consists of picking, packing and shipping orders direct to our customers.
• Communicate daily with customer service, support office leaders, and other stores via slack, email or other channels.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels & sales.
• Oversea store supplies, ensuring the retail store has everything it needs for daily/weekly operation.
• Lead by example while providing a positive and inclusive work environment for the entire team.
• Encourage and foster personal progression throughout the staff team.
• As part of the management team, you will be responsible to fully understand & work within company guidelines, policies and procedures.
• Helping with onboarding and training of new starters.
• Maintain an awareness of all product knowledge, and current or upcoming product / trends.

Skills

Stockroom management

People management

Attention to detail

High sense of urgency

Leadership

Streetwear knowledge

Communication skills

Financial analysis

Training & development

Problem solving

Tools

G-Suite

Gmail

Google Docs

Sheets

Slack

Shopify

Jesta POS

Job description

JD Sports Canada is seeking a Back of House Manager to lead the stockroom operations, inbound deliveries, and outbound transfers while driving inventory accuracy. You will supervise a team, coordinate with store leadership, and ensure efficient e-commerce fulfillment in a fast-paced retail environment.

The ideal candidate has 3+ years in stockroom or distribution roles, strong leadership and communication skills, and a passion for streetwear.