Block Administrator, Crew Resources

Porter Airlines Inc.; Toronto; On-site; CAD 42,000 - 62,000; Full time

Job summary

Porter Airlines Inc. is seeking a Block Administartor, Crew Resources to verify and submit crew payrolls bi-weekly and handle daily administrative tasks for the Crew Resources department.

The ideal candidate will be motivated, reliable, and capable of meeting tight deadlines in a fast-paced aviation environment. The role involves processing payroll transactions, managing sensitive information, and assisting with scheduling duties when needed.

Qualifications

• Minimum 6 months experience in Crew Scheduling or Crew Payroll
• Detail-oriented and a self-starter
• Excellent time management in a high-volume environment
• Autonomous with strong interpersonal and written/verbal communication
• Maintain discretion, diplomacy and confidentiality
• Strong computer skills (GS/Office) and aviation context is a plus

Responsibilities

• Verify and submit crew payrolls on a bi-weekly basis
• Prepare and process crew payroll transactions including adjustments and premiums
• Assist with crew scheduling desk during vacancies or gaps in the schedule
• Maintain payroll inbox inquiries and respond promptly to internal inquiries
• Create and implement manual payroll processes
• Contribute to the Crew Resources administrative functions and related reporting
• Participate in Porter Safety Management System (SMS) by reporting hazards and incidents

Skills

Payroll processing

Confidentiality

Time management

Communication skills

Microsoft Office

Google Suite

Education

Post-secondary Aviation diploma

Tools

N-OC Crew Roster

Crew Resources Software

Avanti Software

Job description

Job Summary

The Block Administartor, Crew Resources will be responsible for the verification and submission process of all crew payroll as well as daily administrative tasks. The ideal candidate will be highly motivated, and reliable, and will demonstrate the ability to take initiative and meet time-sensitive deadlines.

Duties & Responsibilities

• Manage sensitive information in a confidential manner, using discretion and judgment.
• Prepare and process crew payrolls on a bi-weekly basis
• Calculate, process, and audit crew payroll transactions such as credit adjustments, training premiums, sick time, leaves of absence, terminations, etc.
• Manage any administrative functions involved with the Crew Resources department, including, but not limited to:
  • reviewing crew planned absences awarding monthly RSV type allocation
  • Assisting with additions to N-OC (creating and managing crew profiles)
  • manually verifying Porter’s Master Crew List
  • Prepare and edit payroll audit reports
  • Maintain payroll inbox inquiries and respond to internal inquiries in a prompt and professional manner
  • Responsible for assisting with the creation and implementation of any manual payroll process
  • Cover the Crew Scheduling desk during vacations, absences, or gaps in the schedule
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other Duties as assigned by the Supervisor and the Manager of Crew Scheduling.

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Minimum 6 months experience in Crew Scheduling or Crew Payroll
• Detail-oriented and a proven self-starter
• Excellent time management skills with the ability to multi-task in a high-volume environment
• Able to work autonomously while possessing strong interpersonal skills and excellent written and verbal communication skills
• Ability to maintain a high degree of discretion, diplomacy, and confidentiality
• Strong computer skills, and experience using Google and/or Microsoft Office product
• Post-secondary diploma in Aviation is an asset
• N-OC Crew Roster and Crew Resources Software experience is an asset.
• Avanti Software experience an asset

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Onsite

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.