Bistro Team Leader (Food Services Supervisor)

Nature's Fare Markets; Vernon; On-site; CAD 30,000 - 32,000; Full time

Benefits offered by this job

Wage range

Flexible benefits

Store discount

Education allowance

Free swag

Positive team environment

Job summary

Nature's Fare Markets in Vernon, BC is seeking a Bistro Team Leader to help run daily operations and uphold our five Core Values. You will coach staff, coordinate with the Bistro Manager, and promote high standards of customer service for a busy organic market cafe.

The role requires at least 1 year in a supervisory role, Food Safe Certification, and a passion for organic food. Flexible hours and store perks accompany this position.

Qualifications

• Strong customer service and interpersonal skills essential.
• Ability to lead by example and motivate the team.
• Excellent organizational and merchandising abilities.
• Willingness to train and develop team members.

Responsibilities

• Coordinate day-to-day operations with Bistro Manager.
• Set daily priorities for the team and ensure smooth service.
• Coach team members and promote department selling and promotions.
• Train staff to uphold customer service standards.

Skills

Customer service

Leadership

Team training

Merchandising

Problem solving

Organizational skills

Education

Food Safe Certified

Job description

BISTRO Team Leader(FOOD SERVICE)

The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department.

In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets.

PERKS:

• Wage range: $22.00 - 23.25/hr
• Flexible Benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

***The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM - as early as 6am, weekdays and weekends - evenings and weekends will be key***

Regular Store Hours

Mon – Sat 8:00am – 7:00pm; Sun 9:00am – 7:00pm

WHAT WE ARE LOOKING FOR:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• Motivated by fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to motivate and train team members
• Minimum of 1years’ experience in a supervisor role
• Previous food service or restaurant experience considered an asset
• Food Safe Certified
• Strong organizational skills
• Able to delegate and direct the work of others while working as a team

WHAT YOU’LL BE DOING:

• Working with the Bistro Manager to ensure effective communication throughout the day on department priorities
• Set daily priorities and pace for the team
• Coaches team members and helps drives selling and promotion within the department throughout the day
• Support the Bistro Manager by actively working to meet operational standards
• Train and promote the standard of Customer Service expected by all bistro employees
• Checklists are your jam! You create and complete them with ease with the assistance of the department team members
• Facilitates production of in-store prepared items
• Provides regular coaching and guidance
• Adopts and encourages a positive environment
• Assistswith recording, monitoring, and reporting spillage

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.