Bistro Team Leader (Food Services)

Nature's Fare Markets; Chilliwack; On-site; CAD 30,307 - 32,029; Full time

Benefits offered by this job

Wage: $22.00 - 23.25/hr

Flexible benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing + more)

Job summary

Nature's Fare Markets in Chilliwack is seeking a Bistro Team Leader to lead a passionate team dedicated to organic food. Responsibilities include training team members, ensuring operational standards, and promoting customer service excellence. Ideal candidates should have a minimum of two years of supervisory experience, be Food Safe Certified, and possess strong organizational and communication skills. This role offers competitive wages and various perks including a store discount and education allowance.

Qualifications

• Passion for the retail and grocery industry.
• Motivated by a fast-paced environment.
• Desire to motivate and train team members.

Responsibilities

• Ensure effective communication throughout the day on department priorities.
• Set daily priorities and pace for the team.
• Train and promote customer service standards.

Skills

Passion for organic food and natural medicine

Excellent communication skills

Outstanding interpersonal and customer service skills

Strong problem solving and decision-making skills

Ability to delegate and direct the work of others

Education

Food Safe Certification

Minimum of 2 years’ experience in a supervisor role

Job description

The successful candidate will be scheduled 32 - 40 hours per week, and must be available to work AM/PM, weekdays and weekends.

Regular Store Hours
Mon – Sat 8:00am – 8:00pm, Sun 9:00am – 7:00pm

BISTRO Team Leader(FOOD SERVICE)

The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department.

In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass‑fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten‑free and paleo diets.

WHAT WE ARE LOOKING FOR

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
• Strong problem solving, and decision‑making skills
• An eye for merchandising and the ability to assist in managing inventory
• Motivated by fast‑paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to motivate and train team members
• Minimum of 2 years’ experience in a supervisor role
• Previous food service or restaurant experience considered an asset
• Food Safe Certified
• Strong organizational skills
• Able to delegate and direct the work of others while working as a team
• Knowledge of the retail environment

WHAT YOU’LL BE DOING

• Working with the Bistro Manager to ensure effective communication throughout the day on department priorities
• Set daily priorities and pace for the team
• Coaches team members and helps drive selling and promotion within the department throughout the day
• Support the Bistro Manager by actively working to meet operational standards
• Train and promote the standard of Customer Service expected by all bistro employees
• Checklists are your jam! You create and complete them with ease with the assistance of the department team members
• Facilitates production of in‑store prepared items
• Ensures team training on products and ingredients
• Provides regular coaching and guidance
• Adopts and encourages a positive environment
• Assists with recording, monitoring, and reporting spillage

PERKS

• Wage: $22.00 - 23.25/hr experience dependent
• Flexible benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.