Bistro Team Leader (Food Services)

Nature's Fare Markets; White Rock; On-site; CAD 64,472,000 - 68,770,000; Full time

Benefits offered by this job

Wage: $22.50 - 24.00/hr

Flexible benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing +

Job summary

Nature's Fare Markets in British Columbia seeks a motivated Bistro Team Leader to guide daily operations in the Bistro, ensure top-tier customer service, and lead by example in a fast-paced retail setting. You will coordinate priorities with the Bistro Manager and uplift team performance through coaching and training.

The role emphasizes strong communication, merchandising, and inventory oversight, with a passion for organic, sustainable foods and guest satisfaction.

Qualifications

• Minimum of 2 years’ experience in a supervisor role.
• Food Safe Certification.
• Strong communication and customer service skills.
• Knowledge of the retail environment.
• Ability to lead by example and train team.

Responsibilities

• Set daily priorities and pace for the team.
• Coaches team members and drives selling and promotions within the department.
• Support the Bistro Manager by meeting operational standards.
• Train and promote the standard of Customer Service.
• Create and complete checklists with department team members.
• Facilitate production of in-store prepared items.
• Ensure training on products and ingredients.
• Provide regular coaching and guidance.
• Maintain a positive working environment.
• Record, monitor and report spillage.

Skills

Customer service

Leadership

Communication

Merchandising

Inventory management

Food Safe Certified

Job description

**The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM, weekdays and weekends. This role must have availability to include one weekend day and one closing shift per week**

Regular Store Hours

Mon – Sat 8:00am – 8:00pm, Sun 9:00am – 7:00pm

BISTRO Team Leader(FOOD SERVICE)

The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department.

In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets.

WHAT WE ARE LOOKING FOR:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• Motivated by fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to motivate and train team members
• Minimum of 2 years’ experience in a supervisor role
• Previous food service or restaurant experience considered an asset
• Food Safe Certified
• Strong organizational skills
• Able to delegate and direct the work of others while working as a team
• Knowledge of the retail environment

WHAT YOU’LL BE DOING:

• Working with the Bistro Manager to ensure effective communication throughout the day on department priorities
• Set daily priorities and pace for the team
• Coaches team members and helps drives selling and promotion within the department throughout the day
• Support the Bistro Manager by actively working to meet operational standards
• Train and promote the standard of Customer Service expected by all bistro employees
• Checklists are your jam! You create and complete them with ease with the assistance of the department team members
• Facilitates production of in-store prepared items
• Ensures team training on products and ingredients
• Provides regular coaching and guidance
• Adopts and encourages a positive environment
• Assistswith recording, monitoring, and reporting spillage

PERKS:

• Wage: $22.50 - 24.00/hr experience dependent
• Flexible benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.