Biotech Front Desk & Visitor Experience Lead

STEMCELL Technologies Inc; Burnaby; Hybrid; CAD 47,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Retirement savings

Job summary

STEMCELL Technologies Inc. is seeking a Receptionist to be the first point of contact at our Vancouver headquarters or Burnaby campus, providing logistical and administrative support in a fast-paced, collaborative environment.

Greet visitors, manage logs, issues badges and parking passes, coordinate mail and supplies, and support facilities by updating service requests in JIRA. A post-secondary credential and 1–3 years of reception experience are preferred.

Qualifications

• Post Secondary Certificate, Diploma, or Bachelor's Degree required.
• 1-3 years of reception, administrative support, and/or customer service experience preferred.
• Excellent customer service and problem-solving skills; able to work independently and in a team.
• Strong organizational and time management abilities.

Responsibilities

• Greet visitors and maintain accurate visitor and delivery logs, and handle calls and emails.
• Provide, monitor, and manage access badges and parking passes.
• Order and manage office supplies and coordinate mail, deliveries, and courier packages.
• Support Facilities operations by tracking and updating service requests and work orders in JIRA.
• Assist new hires with name badges, seating charts, and related setup.

Skills

Customer service

Organizational skills

Teamwork

Communication skills

Proactive

Education

Post Secondary Certificate, Diploma, or Bachelor's Degree

Tools

Google Workspace

Job description

STEMCELL Technologies Inc. is seeking a Receptionist to be the first point of contact at our Vancouver headquarters or Burnaby campus, providing logistical and administrative support in a fast-paced, collaborative environment.

Greet visitors, manage logs, issues badges and parking passes, coordinate mail and supplies, and support facilities by updating service requests in JIRA. A post-secondary credential and 1–3 years of reception experience are preferred.