Billing and Operations Analyst

Wiza; Ontario; On-site; CAD 50,000 - 75,000; Full time

Job summary

A leading company in the sales intelligence landscape, Wiza is seeking a Billing Operations Specialist to oversee their billing processes in a fast-paced SaaS environment. The role requires strong attention to detail and proactive problem-solving skills to enhance revenue operations and ensure a seamless customer experience.

Benefits

Full health insurance coverage (medical, dental, and vision)

Wiza-branded MacBook and merch

Qualifications

• 2–4 years of experience in billing, AR, or finance-related roles.
• Experience with financial systems and bank reconciliations.

Responsibilities

• Manage the end-to-end billing process including subscriptions and payments.
• Monitor and reconcile bank transactions with remittances.
• Address and resolve billing issues promptly.

Skills

Attention to detail

Proactivity

Communication

Problem-solving

Job description

About Wiza At Wiza, we're transforming how businesses approach sales, marketing, and recruiting through innovative tools like Wiza Prospect, Wiza Monitor, and the Wiza API. Our platform empowers teams to find real-time verified contact data, seamlessly enrich their CRM / contact database with 30+ data points, and close more deals with buying intent signals—all powered by live LinkedIn data. Trusted by teams at industry leaders like Microsoft, Salesforce, and Amazon—and more than 55,000 businesses worldwide—Wiza is reshaping the sales intelligence landscape. Recognized as a 2025 Sales Intelligence Leader by G2, we're an ambitious, hyper-growth startup eager to drive exceptional results and satisfaction for all of our customers. We are looking for a detail-oriented and proactive Billing Operations Specialist to join our team. This role will be responsible for managing the end-to-end billing process, including setting up subscriptions, processing payments, reconciling accounts, and ensuring smooth coordination across the GTM teams. You’ll play a critical role in supporting revenue operations and delivering a seamless billing experience for Wiza’s customers. Create and maintain customer master data in Stripe based on new sales agreements. Manage invoice creation and monthly / quarterly billing schedules and ensure timely collections. Accounts Receivable & Payment Operations Monitor and reconcile bank transactions with remittances; post collections accordingly. Respond to customer inquiries regarding billing and payment issues. Perform regular AR reconciliation and support reporting efforts. Billing & Process Optimization Address and resolve billing issues promptly, minimizing customer impact. Serve as the main point of escalation for billing-related inquiries, ensuring SLA adherence. Prepare and validate monthly billing reports and KPIs for internal stakeholders. Identify opportunities for process improvement, automation, and efficiency. Maintain up-to-date documentation for billing processes, procedures, and policies. Collaborate with Sales, Customer Success, and other Finance team members to align on billing and revenue operations. Support audits and ensure compliance with internal controls and external regulations. 2–4 years of experience in billing, AR, or finance-related roles, preferably in a SaaS or subscription-based business. ~ Experience with financial systems and bank reconciliations. ~ Full health insurance coverage (medical, dental, and vision) Wiza-branded MacBook and merch to inspire your creativity.

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