Billing Administrator (Bilingual FR/EN)

PricewaterhouseCoopers International; Quebec; Hybrid; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Billing Administrator to provide exceptional service and manage financial activities critical to the firm's performance. This role involves setting up client job codes, monitoring WIPs, and issuing invoices, ensuring timely billing to meet partners' targets. The ideal candidate will thrive in a fast-paced, collaborative environment, utilizing strong technical skills in Excel and Word while maintaining productive client relationships. Join a company that values diversity and offers a hybrid work environment, empowering you to make a significant impact.

Benefits

Competitive compensation

Inclusive benefits

Flexibility programs

Qualifications

• Experience in a professional services firm is an asset.
• Strong technical skills in Excel and Word are essential.

Responsibilities

• Manage financial activities including invoice preparation and accounts receivable.
• Respond to client queries regarding invoices and prepare analyses.

Skills

Fluency in English

Fluency in French

Numerical aptitude

Excel

Word

Client service

A/R management

Communication skills

Tools

iPower accounting software

Job description

The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients, partners, practice staff, and partner assistants to deliver key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial activities, including invoice preparation, WIP and accounts receivable management, and reporting.

Meaningful work you’ll be part of

As a Billing Administrator, you’ll work as part of a team of problem solvers, helping to resolve business issues, deliver high-quality client service, and improve operational efficiency. Responsibilities include, but are not limited to:

1. Set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates).
2. Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out-of-pocket expenses are captured.
3. Draft, finalize, and issue invoices to clients on a timely basis to support the achievement of partners’ monthly billing targets (NIDO).
4. Respond to client queries regarding invoices, including preparing analyses and amended invoices when required (as directed by the partner/manager).
5. Prepare, finalize, and issue credit notes.
6. Update and manage fee and billing schedules.
7. Prepare monthly detailed analysis of WIP to ensure the WIP value reflects expected recoveries; prepare month-end WIP provisions if needed.
8. Monitor and manage the partner’s overall financial investment, including WIP, A/R, and cash collection to meet targets (NIDO).
9. Track fees against budget and conduct global fee reporting as required.
10. Generate aged A/R reports and review with the partner to determine required actions for aging accounts.

Experiences and skills you’ll use to solve

• Fluency in English and French, supporting collaboration with English-speaking clients, colleagues, and stakeholders.
• Strong understanding of end-to-end financial processes, including numerical aptitude.
• Experience in a professional services firm and client service is an asset.
• Strong technical skills in Excel and Word.
• Commitment to excellent client service and maintaining productive relationships.
• Confidence engaging with partners in billing, A/R management, and collections.
• Ability to work independently in a fast-paced, multi-task environment with minimal supervision.
• Self-starter capable of managing multiple projects and meeting deadlines.
• Excellent written and oral communication skills.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping clients build trust and achieve sustained outcomes. Our environment fosters continuous development, rewards impact, and supports your wellbeing through competitive compensation, inclusive benefits, and flexibility programs. Learn more about our Application Process and Total Rewards.

The most connected firm through activity-based working

PwC Canada promotes an inclusive, hybrid work environment that is collaborative, supportive, and productive. We encourage in-person work to foster connectivity and learning, while also supporting flexible arrangements. Expectations regarding work location can be discussed with your interviewer.

Our most valuable asset is our people, and we are committed to creating an equitable, inclusive community where everyone feels they belong. We recognize diverse experiences and aim to reflect society’s mosaic. We also provide accommodations throughout the application, interview, and employment process. Please inform us if you require an accommodation during any stage.