Bilingual Wireless Retail Manager - Bathurst

OSL Retail Services Inc.; Bathurst; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Base salary + Commission

Medical benefits

Dental benefits

Extended health benefits

Flexible schedules

Career growth opportunities

Job summary

OSL Retail Services Inc. is seeking a Bilingual Wireless Retail Manager to lead and develop a high-performing kiosk team across Canada. You will drive sales, deliver outstanding customer experiences, and manage budgets and schedules to ensure profitability.

As a hands-on leader, you will recruit, coach, and mentor staff, coordinate with the District Manager, and maintain strong service standards, while working evenings and weekends as needed.

Qualifications

• 3-5 years retail management experience – wireless or electronics is a definite asset
• Proven ability to drive sales and service, plus operational success via field teams
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills – we're selling communications!
• Good customer service instincts: bias to action, eye for detail, problem solver
• Ability to work evenings and weekends
• Ability to lift 30-50 pounds and stand for extended periods of time

Responsibilities

• Lead and develop a kiosk-specific team across multiple locations
• Drive sales and deliver exceptional customer experiences
• Manage budgets, forecast sales and merchandising standards
• Recruit, coach, and retain staff while adhering to Canadian employment standards
• Communicate effectively with district leadership and store teams
• Ensure operations run smoothly with a focus on profitability and efficiency

Skills

Retail management

Sales leadership

Forecasting

Budgeting

Recruiting

Communication

Customer service

Flexibility (evenings/weekends)

Staff coaching

Problem solving

Tools

HR basics

Job description

Overview

Bilingual Wireless Retail Manager

Who are we?

OSL is a dynamic, people-first company providing outsourced sales solutions for some of North America's biggest Fortune 500 companies. We believe in great people doing greater things, every day.

The Situation:

Walmart Canada has partnered with OSL to operate its 350 wireless kiosk locations across Canada and we are growing. That's why we're looking for aresults-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer experiences.

Here’s where you come in…

As aWireless Manager, you're key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You'll get to build your own a sales team while managing operations and maximizing profitability. Reporting to the District Manager, you'll make sure your locations are operating efficiently and expertly. You'll be a coach who can inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer experiences.

Good thing you have what it takes:

• 3-5 years retail management experience – in wireless or electronics, a definite asset
• Proven ability to drive sales and service, plus operational success via field teams
• Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards
• Strong communication and presentation skills – we're selling communications!
• Good customer service instincts: bias to action, eye for detail, problem solver
• Ability to work evenings and weekends
• Ability to lift 30-50 pounds and stand for extended periods of time

So what does OSL offer you?

• Serious income potential with a base salary plus commission and bonus
• Wireless perks (competitions, discounts, etc.)
• Personal in-store and online LMS training
• Medical, dental, and extended health benefits
• Employee referral program (starting at $250 per successful referral)
• Vacation
• Flexible schedules with both full-time and part-time positions to meet your availability
• Real career growth, recognition and development – we nurture talent!

The chance to become an important part of a cool, fast-growing company

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.

We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.