Bilingual Underwriting Trainee

Empire Life; Kingston; Hybrid; CAD 51,000 - 76,000; Full time

Benefits offered by this job

Competitive salaries with annual pay

Annual bonus program

Benefits from day one

Flexible work arrangements

Four weeks vacation

Defined contribution pension

Parental leave top-ups

Wellness and recognition programs

Employee referral program

Job summary

Empire Life is hiring two Underwriting Trainees to join the Retail Underwriting team in a hybrid role based in Kingston, ON or Montreal, QC. Trainees will learn to review life insurance applications, analyze risk, and perform basic underwriting decisions under supervision, with a progression toward independence.

This paid program includes live case reviews, shadowing colleagues, and structured on-the-job training to build core underwriting skills and industry knowledge.

Qualifications

• Bilingual English/French required.
• 1–3 years work experience in a professional environment.
• Experience serving clients and handling inquiries.
• Knowledge of basic computer software (word processing, spreadsheets, email, internet, databases).
• Post-secondary education completed; ALU 1 is an asset.

Responsibilities

• Complete basic risk assessments of life insurance applications.
• Learn to review applications and assist in underwriting decisions within guidelines.
• Provide basic risk assessment support to Empire Life and Retail New Business Operations.
• Assist with screening applications and obtaining underwriting requirements.
• Deliver high-level customer service to clients and distribution partners.

Skills

Bilingual (English/French)

Analytical thinking

Client service experience

Word processing/Excel/Email/Database

ALU 1 (asset)

Post-secondary education

Education

Post-secondary education

Tools

None

Job description

Location: Hybrid - Kingston, ON or Montreal, QC

Empire life is looking to hire two Underwriting Trainees to join our Retail Underwriting team!

The Underwriting Trainee works to become an underwriter through self-study and on-the-job training. In addition, you will be actively involved in the underwriting process, basic decision-making and the assessment of risk. The selected candidates are guided by defined procedural constraints and work under the moderate supervision of the Manager, Underwriting.

As an Underwriting Trainee, you’ll learn how to review life insurance applications while analyzing, assessing, evaluating, and quantifying risk based on several factors such as medical history, financials, and other determining factors. This is a paid program as you will be reviewing live cases and shadowing colleagues leading up to more independent underwriting towards the end of the training.

We’re looking for individuals who are driven, collaborative, and analytical with sound decision making to kick start their underwriting careers.

The total target compensation (TTC) range, including salary and target bonus, is $51,120 - $75,615.The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.

Why pursue this opportunity

• The role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an impact.
• Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
• Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
• Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Completes basic risk assessments of individual life insurance applications
• Demonstrates a willingness and eagerness to learn in order to ensure successful development of key underwriting skills and abilities
• Provides basic risk assessments and related support to Empire Life and to the Retail New Business Operations unit
• Participates in the basic risk assessment of individual life insurance applications
• Support and provide a high level of customer service to our customers and distribution partners via telephone and email
• Performs underwriting tasks such as screening applications, assisting in obtaining underwriting requirements and making basic underwriting decisions within an established decision framework
• Involved in active on-the-job training
• Works to complete specific industry courses

What we’re looking for you to have

• Bilingualism (English/French) is required
• 1-3 years work experience in a professional environment
• Experience providing services to and interacting with clients
• Knowledge of word processing, spreadsheet, email, internet and database computer software
• Working towards completion of ALU 1 considered an asset
• Completion of a post secondary education is required
• Good analytical, decision-making and problem solving skills
• Good organizational skills
• Clear writing, listening and verbal communication skills
• Well-developed customer relations skills
• Ability to work independently and as a team member

Beyond the salary

For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact [e-mail].