Bilingual Underwriting Assistant - 12 months

Sovereign Insurance; Calgary; Hybrid; CAD 44,000 - 73,000; Full time

Job summary

Sovereign Insurance in Calgary, part of The Co-operators family, is seeking an energetic Underwriting Assistant for a 12-month temporary role. The position supports underwriters, handles policy entries, renewals, and endorsements, and fosters a team-oriented workflow.

The role requires 2 days in the office in a hybrid model, bilingual English/French proficiency, and prior insurance experience. CIP courses are an asset, HS diploma is required, and service excellence is expected.

Qualifications

• Minimum 2–3 years insurance industry experience, preferably commercial insurance.
• High School Diploma required.
• Chartered Insurance Professional (CIP) courses an asset.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating with majority anglophone and francophone clients, groups, and teams.

Responsibilities

• Completing the entry of new business, endorsements and renewals into the system and issuing policies.
• Training and mentoring less experienced staff, as well as assisting team lead or manager with workflow and creation of a team-oriented approach to meeting Regional and Corporate goals.
• Ordering risk inspections for underwriters, as requested.
• Preparing and maintaining basic file set up documents subject to the underwriter’s approval.
• Obtaining additional information from Brokers as required by the Underwriter.

Skills

Bilingual English/French

Insurance industry experience

Education

High School Diploma

CIP courses asset

Job description

Company: Sovereign Insurance
Department: Operations
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is required.
Additional Information: This role is currently vacant

The Opportunity:

At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow — your success crowns ours.

We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.

That shared commitment strengthens our culture and moves us forward — together. That’s the Crown Effect.

We are looking for an energetic, experienced Underwriting Assistant to join our UA team. The successful candidate will provide support to our underwriters through collaboration and performing a variety of administrative duties associated with the underwriting function.

How you will create impact:

• Completing the entry of new business, endorsements and renewals into the system and issuing policies.
• Training and mentoring less experienced staff, as well as assisting team lead or manager with workflow and creation of a team-oriented approach to meeting Regional and Corporate goals.
• Ordering risk inspections for underwriters, as requested.
• Preparing and maintaining basic file set up documents subject to the underwriter’s approval.
• Obtaining additional information from Brokers as required by the Underwriter.

How you will succeed:

• You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
• You ensure your day‑to‑day actions are in harmony with the company’s purpose, vision, and values even when challenged.
• You are open and adaptable to changing conditions with a natural curiosity to explore and try new approaches.
• You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.

To join our team:

• Minimum 2–3 years insurance industry experience, preferably commercial insurance.
• High School Diploma required.
• Chartered Insurance Professional (CIP) courses an asset.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non‑French duties are not assignable to adjacent or other team members.

What you need to know:

• Repetitive, transactional tasks where accuracy is essential.
• This role involves direct contact with clients and/or service providers in their environment.

What’s in it for you?

• Room to grow with confidence — build your career, contribute your ideas, and see the impact of your work.
• A culture that values you — inclusive, collaborative, and respectful, where different perspectives are encouraged and heard.
• Rewards that recognize you and the work you do - competitive salary and variable compensation, benefits and pension, paid time off, development and recognition programs.
• Support for your well‑being — a holistic approach to physical, mental, social, and financial wellness.
• Pride in purpose — being part of a Canadian organization dedicated to protecting Canadian businesses and the communities they serve while giving back through volunteering, donations, and national initiatives that help build a more sustainable future.

Salary information

Expected salary range $43,550 to $72,583

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.