Bilingual Strategic Cuisines Account Executive (Mandarin)

Rozgoo; Toronto; Remote; CAD 70,000 - 110,000; Full time

Job summary

Toast is looking for a Strategic Cuisines Account Executive to expand its presence among Asian Cuisine restaurants. This bilingual role requires Mandarin and English and involves calls, demos, and closing contracts in the customer’s language.

You will handle inbound leads, create quotes, and coordinate with onboarding to ensure customer success in a fast-paced environment. Mandarin communication with customers is essential, with English used for internal collaboration.

Qualifications

• Fluency in both oral and written English and Mandarin is required for this role.
• Prior Sales experience preferred.
• Ability to work in a fast-paced environment.
• An entrepreneurial and feedback driven mindset.

Responsibilities

• Following up on marketing qualified leads in the market you support.
• Conducting discovery calls & product demos in your customer’s language.
• Creating and reviewing quotes and contracts in your customer’s language.
• Ensure our onboarding team and customer are set up for success post sale.
• Understand the competitive landscape in your market to position Toast.

Skills

English

Mandarin

Sales experience

Fast-paced

Tools

Salesforce

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This is a bilingual Mandarin field sales opportunity based out of a personal home office. You must live local to your territory in Vancouver, BC. This role is for a current vacancy.

As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Asian Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end‑to‑end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.

A day in the life (Responsibilities)

• Following up on marketing qualified leads in the market you support
• Conducting discovery calls & product demonstrations in your customer’s preferred language
• Creating and reviewing quotes and contracts in your customer’s preferred language
• Ensure our onboarding team and customer are set up for success post sale
• Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
• Your Mandarin skills will be used on the job to communicate with Mandarin‑speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.
• As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.
• Toast will not sponsor applicants for work visas for this role.

What you'll need to thrive (Requirements)

Fluency in both oral and written English and Mandarin is required for this role.

Prior Sales experience preferred.

Ability to work in a fast‑paced environment.

An entrepreneurial and feedback driven mindset.

What will help you stand out (Nice to Haves/Nonessential Skills)

• Restaurant Operations Experience
• Experience using Salesforce to keep track of Sales activities
• Sandler Sales Training&