Bilingual Sales Representative - Home & Auto Insurance (AMF License required)

Ontario Teachers Insurance Plan; Ottawa; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization as a Bilingual Sales Representative in Home & Auto Insurance. This role emphasizes building relationships with clients, providing exceptional customer service, and contributing to team success. The ideal candidate will have a strong background in insurance, excellent communication skills in both English and French, and a commitment to continuous learning. Enjoy competitive salary, comprehensive benefits, and flexible work options in a supportive environment that values diversity and inclusion. If you're ready to make an impact, this opportunity is for you.

Benefits

Competitive salary and bonuses

Full premium coverage group benefits

Defined benefit pension plan

Coverage of continuing education fees

Access to professional development resources

Flexible work-from-home options

Opportunities for career advancement

Qualifications

• 3+ years experience in personal lines, automobile, and property insurance.
• Exceptional communication skills for effective stakeholder interaction.

Responsibilities

• Sell products by developing relationships with prospects and responding to inquiries.
• Handle customer inquiries efficiently and resolve complex insurance cases.

Skills

Communication Skills

Problem-Solving Skills

Time Management

Customer Focus

Fluency in English

Fluency in French

Education

AMF License

Experience in Personal Lines Insurance

Tools

Microsoft Office

Salesforce

Epic

Job description

Bilingual Sales Representative - Home & Auto Insurance (AMF License required)

• Full-time

Who We Are

At the OTIP Group of Companies (OGC), we believe that when employees feel valued for their work, supported as individuals, and included in the organization, they bring their best every day. We are committed to putting our people at the center of everything we do and reimagining what it means to deliver meaningful benefits, support, and service. Join us as we grow and innovate.

What You’ll Do:

Reporting to the Assistant Manager, Sales, your responsibilities will include:

1. Selling products by establishing contact and developing relationships with prospects, responding to inquiries, following up on expiry notices, re-quoting previous prospects, and contacting generated leads.
2. Creating a trusting environment that fosters new sales opportunities and retains existing business.
3. Participating actively within the team and independently to contribute to overall business improvement.
4. Handling all customer inquiries efficiently, minimizing customer effort.
5. Processing account changes accurately, maintaining customer documentation, preparing correspondence, and documenting files for follow-up.
6. Resolving complex insurance-related cases using available resources until fully resolved.
7. Maintaining a current TAM base and following up promptly on all client communications.
8. Logging quotes, sales, days worked, and other metrics for monthly reporting.
9. Staying updated on underwriting guidelines and market changes.
10. Performing other duties as required.

Let’s Talk About You:

Ideal candidates will possess:

• An AMF license, or willingness to obtain within the first 60 days of employment.
• At least three years of experience, preferably in personal lines, automobile, and property insurance.
• Exceptional communication skills for effective interaction with internal and external stakeholders.
• Strong problem-solving skills and a customer-focused approach.
• Excellent time management and organizational skills.
• Intermediate proficiency with Microsoft Office; experience with Epic, Salesforce, and company portals is a plus.
• Fluency in English and French, both verbal and written.
• Other licenses are considered assets.

We also consider your potential. If you believe you can do the job but your experience doesn't match all the qualifications, we encourage you to apply and tell us why you'd be a great fit.

Some of the Perks We Offer:

Our benefits include:

• Competitive salary and bonuses.
• Industry-leading group benefits with full premium coverage (excluding LTD) starting from day one.
• Defined benefit pension plan for a secure retirement.
• Coverage of continuing education and licensing fees, including RIBO courses in Ontario.
• Access to professional development resources like LinkedIn Learning.
• Flexible work-from-home and hybrid work options.
• Opportunities for career advancement.

Let’s work together! Interested candidates should apply online.

OTIP and its group companies are committed to creating an accessible, inclusive environment. We will provide accommodations upon request for persons with disabilities.

We value diversity, equity, and inclusion, and are an equal opportunity employer. We appreciate all applicants; however, only those selected for an interview will be contacted.